Destiny Gutierrez
El Paso,USA
Summary
Assisted teams in achieving project objectives through quick learning and adaptability. Supported effective communication among team members to enhance collaboration. Contributed to team efforts by maintaining a strong work ethic and positive attitude. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
EI Paso, TX
El Paso, TX
09.2024 - Current
- Identifies prospective clients through leads and referrals.
- Schedules client meetings.
- Performs follow-up calls as needed.
- Advises on insurance coverage.
- Conducts periodic policy reviews.
- Prepares insurance proposals.
Medical Assistant
Summit Urgent Care
El Paso, TX
06.2022 - 02.2024
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Cashier/Customer Service
Family Dollar
El Paso, TX
08.2021 - 05.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Certification - Medical Assisting
Pima Medical Institute
El Paso, TX06.2023
High School Diploma -
Riverside High School
El Paso, TX06.2022
Skills
- Applied advanced organizational techniques to prioritize tasks and meet deadlines consistently
- Achieved high customer satisfaction ratings through proactive issue resolution Improved response times by implementing streamlined support processes Fostered positive relationships with customers to drive loyalty
- Assessed documentation for clarity and completeness, facilitating effective communication and project alignment
- Developed and maintained organized systems for tracking time allocation across various projects
- Achieved high customer satisfaction ratings through effective resolution of inquiries and complaints Enhanced service delivery by streamlining processes and improving team collaboration Fostered positive customer relationships, resulting in increased retention rates
- Implemented targeted communication techniques to improve clarity and understanding in team interactions
- Applied advanced computer skills to support data management and improve information accessibility
Certification
- CPR Certification
- Insurance Producer License November 2024 to November 2026
- BLS Certification June 2023 to June 2025
- Property & Casualty License
- AED Certification
Languages
Spanish - Expert
Bilingual
Timeline
Licensed Insurance Agent
EI Paso, TX
09.2024 - Current
Medical Assistant
Summit Urgent Care
06.2022 - 02.2024
Cashier/Customer Service
Family Dollar
08.2021 - 05.2022
Certification - Medical Assisting
Pima Medical Institute
High School Diploma -
Riverside High School