Destiny Heard
Covington,Ga.
Summary
Certified Phlebotomist with broad experience in fast-paced healthcare settings. Skilled in blood collection, specimen processing, and patient interaction to ensure comfort and accuracy during procedures. Demonstrated ability to maintain high standards of safety and hygiene, leading to improved patient satisfaction and efficiency in sample collection processes. Known for strong communication skills and teamwork, enhancing operational flow and patient care.
Overview
5
5
years of professional experience
Work History
Phlebotomy Technician (PRN)
Convenient Lab
Conyers, Georgia
01.2023 - Current
- Boosted satisfaction levels by executing timely and accurate phlebotomy procedures.
- Documented specimen details including initials, dates, and times.
- Executed proper procedures for obtaining fluid and tissue samples.
- Implemented effective conversational techniques for patient reassurance.
- Cultivated strong relationships with colleagues and patients to enhance workplace atmosphere.
- Executed blood centrifugation in accordance with clinical guidelines.
Patient Care Assistant
Medi Care Givers
Covington, Ga.
05.2020 - 01.2023
- Supported patients in daily activities, fostering autonomy.
- Enhanced cleanliness and comfort by effectively managing personal care activities.
- Increased patient well-being with empathetic and personalized attention.
- Ensured cleanliness and safety in patient areas, minimizing infection risks.
- Maintained effective communication with patients' families to collaboratively address concerns.
- Enhanced patient contentment by assisting with daily activities.
Education
Certified Phlebotomy Technician
NPS CERTIFICATION
02-2025
Alcovy High School
06.2019
Skills
- Adaptable
- Work Ethic and Integrity
- Reliability and punctuality
- Professionalism and Courtesy
- Blood collection techniques
- Specimen handling
- Venipuncture expertise
- Sanitation and sterilization
- Proper labeling procedures
- Biohazard policy compliance
Timeline
Phlebotomy Technician (PRN)
Convenient Lab
01.2023 - Current
Patient Care Assistant
Medi Care Givers
05.2020 - 01.2023
Certified Phlebotomy Technician
NPS CERTIFICATION
Alcovy High School