Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Hofmann

South Boston,VA

Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Proficient in communication and collaboration as well as patience and attentiveness. Committed to promoting positivity and satisfaction through high-quality assistance and exceptional work efficiency.

Overview

8
8
years of professional experience

Work History

Certified Nursing Assistant

Care Advnatge
South Boston, Virginia
11.2023 - Current
  • Provided assistance to patients in performing daily tasks such as bathing, grooming, and dressing.
  • Maintained accurate patient care records and promptly informed registered nurse/physician about any changes in patient condition.
  • Monitored patients for any alterations in their physical or mental state.
  • Cultivated connections with patients, caregivers, and healthcare teams to accomplish individual care plan objectives.

Certified Nursing Assistant

South Boston Health and Rehab
South Boston, Virginia
05.2023 - 09.2023
  • Carefully monitored physical, emotional, and symptomatic indicators to provide appropriate medical care.
  • Facilitated activities of daily living, personal hygiene management, feeding, and ambulation.
  • Delivered immediate support and care to residents in the memory care unit, addressing their Alzheimer's and Dementia related needs effectively.

Financial Service Associate

Virginia Department Of Taxation
Danville
12.2022 - 04.2023
  • Answered, screened, and processed high volume of calls daily, utilizing call management system and web-based communications.
  • Delivered exceptional customer service by resolving inquiries, questions, and concerns to maintain a high level of customer satisfaction and surpass performance benchmarks.
  • Utilized effective questioning techniques to identify service needs and accurately recorded information in electronic databases.

Certified Nursing Assistant / Personal Caregiver

Care At Home Services
New Kensington, PA
06.2020 - 05.2022
  • Documented all observed physical and emotional changes, maintaining accurate patient records and promptly reporting concerns to care team.
  • Fostered relationships and special connections with patients by exhibiting compassionate care, patience, and empathy.
  • Contributed to promoting improved quality of life for patients and encouraged them to achieve individual care plan objectives.

Freelance Caregiver

Self-employed
New Kensington, PA
08.2016 - 08.2020
  • Provided care for both children and elderly clients by assisting with daily activities and ensuring a happy and clean home environment.
  • Gained valuable experience working with diverse clientele in various stages of life, including children, individuals with Alzheimer's disease, and those requiring end-of-life support.
  • Implemented safe and positive living situations for clients by communicating with family about concerns, challenges, and individual personal goals.

Crew Member

Dunkin' Donuts
Harmarville, PA
07.2017 - 11.2018
  • Ensured accurate inventory counts on delivered merchandise by recording shipments and timely identifying any errors.
  • Prioritized a positive dining experience by interacting pleasantly with guests, remaining attentive to customer needs, and confirming accuracy of order before finalizing sale.
  • Collaborated with team members to establish a clean and friendly environment surpassing expectations for customer satisfaction.

Sales Associate

Journeys Shoes
New Kensington, PA
06.2016 - 06.2017
  • Orchestrated daily recovery tasks to keep areas organized and accessible for maximum productivity.
  • Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers.
  • Proactively assisted and educated customers by providing merchandise expertise for various products.

Education

Certified Nursing Assistant License -

Harmarvillage Care Center
Harmarville. PA

GED -

Westmoreland County Community College
New Kensington, PA

Skills

  • Medical Terminology Knowledge
  • Time-management
  • Attentiveness
  • Emotional and Social Support
  • Observation Documentation
  • Patience and adaptability
  • Customer Service
  • Issue and Complaint Resolution
  • Calm and Professional Under Pressure
  • Attention to detail

Timeline

Certified Nursing Assistant

Care Advnatge
11.2023 - Current

Certified Nursing Assistant

South Boston Health and Rehab
05.2023 - 09.2023

Financial Service Associate

Virginia Department Of Taxation
12.2022 - 04.2023

Certified Nursing Assistant / Personal Caregiver

Care At Home Services
06.2020 - 05.2022

Crew Member

Dunkin' Donuts
07.2017 - 11.2018

Freelance Caregiver

Self-employed
08.2016 - 08.2020

Sales Associate

Journeys Shoes
06.2016 - 06.2017

Certified Nursing Assistant License -

Harmarvillage Care Center

GED -

Westmoreland County Community College

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Destiny Hofmann