Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Destiny Ingram

Calhoun,Georgia

Summary

Compassionate and highly dependable Phlebotomist with a proven track record at Harbin Clinic, excelling in patient care and venipuncture. Recognized for enhancing patient comfort and ensuring accurate specimen handling, while demonstrating exceptional attention to detail and effective communication skills. Committed to delivering quality service and fostering positive experiences.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Phlebotomist

Harbin Clinic
Calhoun, GA
03.2024 - 06.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Substitute Teacher, K-12

Kelly Services
Calhoun, GA
08.2023 - 01.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Supervised lunchroom and recess activities.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.

Lunch Server

Qualified Staffing Services
Calhoun, GA
08.2022 - 08.2023
  • Utilized time management skills to effectively handle multiple tables simultaneously without compromising quality of service.
  • Collaborated with kitchen staff to ensure timely and accurate order preparation.
  • Streamlined order-taking process, resulting in faster service times and increased efficiency.
  • Enhanced customer satisfaction by promptly serving meals and addressing special requests.
  • Assisted in maintaining restaurant cleanliness for an inviting dining environment.

Sales Associate Assistant Manager

Factory Connection
Calhoun, GA
03.2022 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Server Assistant Manager

World Of Wings
Calhoun, GA
05.2020 - 03.2022
  • Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
  • Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
  • Assisted in training new hires, resulting in a more efficient workforce and reduced turnover.
  • Collaborated with other managers to develop and implement special promotions, boosting restaurant sales.
  • Reduced wait times with effective table management strategies, enhancing customer experience.
  • Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.

Cashier

Firehouse Subs
Calhoun
09.2018 - 10.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Education

Phlebotomy -

CNA Nursing School
Calhoun

Skills

    Fast Learner

    Highly Dependable

    Excellent attention to detail

    Patient care

    Venipuncture

    Customer Service

    Work ethic

    Time management skills

    Cash handling

    Training and development

Certification

Phlebotomy

Timeline

Phlebotomist

Harbin Clinic
03.2024 - 06.2024

Substitute Teacher, K-12

Kelly Services
08.2023 - 01.2024

Lunch Server

Qualified Staffing Services
08.2022 - 08.2023

Sales Associate Assistant Manager

Factory Connection
03.2022 - 06.2022

Server Assistant Manager

World Of Wings
05.2020 - 03.2022

Cashier

Firehouse Subs
09.2018 - 10.2019

Phlebotomy -

CNA Nursing School