Destiny Jimenez
Staten Island
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include managing multi-line phone systems, scheduling appointments and addressing patients' concerns.
Overview
6
6
years of professional experience
Work History
Dental Receptionist
Richmond Hill Dental Design Studios
Staten Island
07.2024 - 12.2024
- Coordinating Doctors and Hygienist Patient Schedules
- Managed front desk operations including scheduling appointments, collecting payments.
- Provided support with front office duties such as photocopying documents or scanning files.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
- Open Dental Experience
Dental Receptionist
Drs. Galligan & Villa Dental Studio
Staten Island
08.2022 - 07.2024
- Dentrix Knowledge
- Organized patient charts prior to each appointment in order to save time during check-in process.
- Provided support with front office duties such as photocopying documents or scanning files.
- Processed referrals to specialists when required by the dentist.
- Responded to inquiries from patients regarding their accounts or dental services offered.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Scheduled cleanings and dental appointments for patients using appointment software.
- Answered and managed incoming calls and emails.
- Maintained master calendar and scheduled new appointments based on provider availability.
Teacher's Assistant
JOHN W. LAVELLE PREPARATORY CHARTER SCHOOL
Staten Island
09.2021 - 08.2022
- Helping Students with daily tasks
- Maintaining cleanliness of Classrooms
- Lesson Planning
- Grading assignments
Cashier/Sales Associate
BED BATH AND BEYOND
Staten Island
01.2019 - 05.2021
- Stocking Floor
- Customer Service
- Handling Money
- Online Order assistance
- Maintaining Cleanliness at Register and on Floor
Education
High School Diploma -
Lavelle Prep Charter School
Staten Island, USA06-2020
Skills
- Appointment scheduling
- Customer service
- HIPAA compliance
- Communication skilled
- Team collaboration
- Punctual and reliable
- Pleasant speaking voice
- Incoming call reception
- Confidentiality
- Excellent multitasking capability
- Phone and email etiquette
- Friendly and outgoing
- Maintaining cleanliness
- Adaptability
- Time management abilities
- Reliability
- Problem-solving abilities
Timeline
Dental Receptionist
Richmond Hill Dental Design Studios
07.2024 - 12.2024
Dental Receptionist
Drs. Galligan & Villa Dental Studio
08.2022 - 07.2024
Teacher's Assistant
JOHN W. LAVELLE PREPARATORY CHARTER SCHOOL
09.2021 - 08.2022
Cashier/Sales Associate
BED BATH AND BEYOND
01.2019 - 05.2021
High School Diploma -
Lavelle Prep Charter School