Destiny Johnson
Summary
Responsible Cash Clerk proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Accounting Manager
Delaware North
05.2023 - Current
- Managed banking reconciliations and monthly balance sheet statements.
- Collaborated with other departments to achieve accurate and prompt financial reporting.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Created and maintained financial databases for data entry, tracking and reporting.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Developed and implemented various procedures to improve accounting process.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Analyzed and reported on financial data to support business decisions.
- Monitored budget allocation and expenditures to enforce compliance with company policies.
- Prepared bank deposits and corporate cash shipments.
- Sorted and counted coin and currency to make change for associates.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
Cashier
The Home Depot Inc
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
Sales Associate
The Home Depot
05.2021 - 07.2021
- Provided quality customer service, answering questions and resolving issues
- Managed returns, exchanges and refunds in accordance with store policy.
- Scan products, itemized, and totaled consumers' purchases using a POS system cash register
- Promoted customers to join rewards programs to encourage loyalty, satisfaction, and to increase sales numbers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
Sales Associate
City Gear
04.2020 - 05.2021
- Maintained the retail sales floor by restocking items and updating product placement.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Online Grocery Associate
Walmart
04.2020 - 08.2020
- Process online grocery ordered, fulfill them, and bring them to the customer's care
- Meet/Exceed sales and new goals every week
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Loaded and unloaded orders at customer's homes or locations.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Education
Master of Science - Accounting
Louisiana State University At Shreveport
Shreveport, LA12.2024
Bachelor of Science - Accounting
Alcorn State University
Lorman, MS05.2023
High School Diploma -
West St. John High
Edgard, LA05.2019
Skills
- Customer Service
- Leadership
- Teamwork
- Management
- Microsoft Office
- Critical Thinking
- PCI (Payment Card Industry)
- Cash Register Operation
- Refund Handling
Timeline
Accounting Manager
Delaware North
05.2023 - Current
Cashier
The Home Depot Inc
06.2022 - 05.2023
Sales Associate
The Home Depot
05.2021 - 07.2021
Sales Associate
City Gear
04.2020 - 05.2021
Online Grocery Associate
Walmart
04.2020 - 08.2020
Master of Science - Accounting
Louisiana State University At Shreveport
Bachelor of Science - Accounting
Alcorn State University
High School Diploma -
West St. John High