Destiny Johnson
Providence,Rhode Island
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
4
4
years of professional experience
Work History
Supervisor
Walgreens
Providence, RI
01.2022 - 07.2023
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Sales Associate
Macy's
12.2020 - 02.2021
- Communication & helping skills have improved since I've been working at Macy's
- I know I am the perfect fit for sales
- I've done sales associate & have some experience on how to greet customers, how to run the register, how to sell, and how to keep a fast paste
- I always push myself to be above & beyond
- I take my work seriously
- I can work as a team & also independently.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Restaurant Food Server
Aunty Wades Kitchen
Providence, RI
06.2019 - 09.2019
- Our customers matter
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
Education
Paul Cuffee High School
Providence, RISkills
- Business Development
- Inventory Control
- Process Improvement
- Operations Management
- Problem Solving
- Critical Thinking
- Customer Service
- Decision Making
Volunteer Experience
- Summer of 2019, Aunty Wade's kitchen, 33 Haskins Street, Providence, RI, Helped children 4-6 Taught them to read by practicing daily Learned to sound out words by learning the sounds of letters Taught them bible songs & bible stories
- Macy's Associate, Aunty Wade's kitchen, 33 Haskins Street, Providence, RI, Served food from 10-8 Communicated with customers Worked in the kitchen
References
Wade Johnson, Restaurant Owner, Aunty Wade's kitchen, (401)-548-6417
Timeline
Supervisor
Walgreens
01.2022 - 07.2023
Sales Associate
Macy's
12.2020 - 02.2021
Restaurant Food Server
Aunty Wades Kitchen
06.2019 - 09.2019
Paul Cuffee High School