Destiny Jones
Beaumont,TX
Summary
Driven professional with extensive experience in financial transactions and customer service, notably at Kroger. Excelled in payment processing and fostering customer relations, demonstrating strong numerical skills and dependability. Achieved consistent customer satisfaction through efficient problem-solving and transaction accuracy.
Money Center Associate with 6 years of experience in financial cashiering. Successful at meeting customer needs. Committed to excellent and detail-oriented customer service.
Adapt at working quickly and maintaining a clean and well-stocked money center area.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively and quickly mastering new skills
Overview
6
6
years of professional experience
Work History
Money Center Associate
Kroger
Beaumont, TX
07.2022 - Current
- Performed daily balancing of cash drawer and money center operations.
- Assisted customers with check cashing, bill payment, and money orders.
- Answered customer inquiries regarding policies and procedures.
- Processed deposits, withdrawals, transfers, and loan payments for customers.
- Provided excellent customer service to ensure satisfaction.
- Verified customer identification documents according to established guidelines.
- Utilized computer software programs to process transactions accurately.
- Completed daily reports on services given.
Customer Service Cashier
HEB Grocery Store
Beaumont, TX
08.2019 - 05.2022
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift
- Collected credit card and cash payments to complete transactions for customers
- Built loyal clientele through friendly interactions and consistent appreciation.
- Processed credit card, EBT and gift certificate payments in electronic computer systems
Customer Service Associate
Justice Tween Brands
Beaumont, TX
11.2018 - 07.2020
- Greeted customers and identified their needs.
- Provided information about products and services available to customers
- Demonstrated active listening skills when responding to customer questions and complaints.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Answered phone calls from customers promptly and courteously.
- Handled cash register operations accurately during peak times.
- Maintained knowledge of current sales promotions and new product releases.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
Education
Medical Assisting
Lamar Institute of Technology
Beaumont, TXOzen High School
Beaumont, TX05.2020
Skills
Payment Processing
Strong Numerical Skills
Accounts Payable/Receivable
Money transfers
Money Handling
Wire Transfers
Bill payments
Customer Service
Honest and Dependable
Returns and exchanges
Timeline
Money Center Associate
Kroger
07.2022 - Current
Customer Service Cashier
HEB Grocery Store
08.2019 - 05.2022
Customer Service Associate
Justice Tween Brands
11.2018 - 07.2020
Medical Assisting
Lamar Institute of Technology
Ozen High School