Destiny Larsen
Byron Center,MI
Summary
PROFESSIONAL SUMMARY
Skilled United States Air Force Veteran with 6 years of experience. Confident, driven relationship builder with a proven record of exceeding expectations, building teams, and meeting deadlines with integrity in fast-paced settings. Exceptional customer service skills including strong communication and experience deescalating challenging situations. Excels in taking initiative, learning quickly, critical thinking, strategic planning, and pursuing excellence and growth. Recipient of multiple high-level awards for exceptional dedication and professionalism in the workplace.
Overview
8
8
years of professional experience
Work History
Home Staging Business Owner
Brass And Batten Design
01.2022 - 04.2023
- Leveraged design talents in transforming homes to give the best possible first impression to potential buyers
- Researched and stayed current on industry trends to incorporate new products into designs.
- Completed certified home stager course through Staging Studio (accredited through RESA)
- Experience leading design projects, on time and on budget
- Managed and ensured completion of all work to get done in a professional and timely manner
- Facilitated photos shoots for real estate marketing- styling, choosing shots, applying finishes
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed space planning concepts, color palette selections, and textile presentations.
Visitor Center Control Clerk
United States Air Force
05.2017 - 05.2023
- Communicated effectively while issuing and auditing Restricted Area Badge processing for Cheyenne Mountain Space Force Station
- Initiated updates of operating instructions for the visitor control center for daily reference and amended current supplements for base leadership
- Quickly and respectfully managed challenging customer service situations during fast-paced operations while providing conflict resolution for both visitors and personnel
- Provided exceptional customer service while processing visitor passes; accurately filed data in a timely manner
- Analyzed data to identify significant factors for official visits
- Managed appointment letters for Cheyenne Mountain Space Force Station; provided active monitoring and timely data input
- Base Defense Operations Center Controller
- Analyzed critical information to identify areas of improvement; reported findings and recommendations, and prepared reports according to professional standards
Lead Trainer
Buffalo Wild Wings
01.2015 - 01.2017
- Trained 10-12 new employees quarterly through our rigorous 6-day training program
- Achieved a high sales percentage with value-focused customer service approach
- Ensured customer satisfaction by assisting host/hostess, taking reservations and greeting and thanking guests in an outgoing, friendly manner
- Motivated 10 trainees and associates by demonstrating positive attitude to improve productivity.
Education
Diploma -
Grand Rapids Christian High School
Security Forces Technical School
Skills
- Attention to detail,Customer Service, Sales, Goal Oriented, Communications, Process Improvement, Multi-tasking, Maintaining Records, Planning and Organizing, Adaptable and Flexible, Positive problem solver,Design Strategy, Conceptual Thinker
- Proficient in Canva, Microsoft Office Products (Outlook, Excel, Word, PowerPoint), Social media marketing
Additional Information
- Air Force Achievement Medal (2020)
- Coined – Senior Enlisted Leader of NORAD/NORTHCOM (2020)
Timeline
Home Staging Business Owner
Brass And Batten Design
01.2022 - 04.2023
Visitor Center Control Clerk
United States Air Force
05.2017 - 05.2023
Lead Trainer
Buffalo Wild Wings
01.2015 - 01.2017
Diploma -
Grand Rapids Christian High School
Security Forces Technical School
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