Destiny Leath
Ypsilanti,MI
Summary
Adaptable professional with 8 years of customer service experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the Food Service Operations Supervisor role at your company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
FOOD SERVICE WORKER
UNIVERSITY OF MICHIGAN HOSPITAL
Ann Arbor, Michigan
12.2018 - Current
- Delivered food orders to customers in a timely manner
- Trained and supervised new employees on operation of assigned station within kitchen area
- Effectively communicated with kitchen staff regarding any discrepancies between order tickets and actual orders
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift
- Demonstrated ability to operate dishwashing equipment and clean dishes efficiently
- Maintained cleanliness in the kitchen by washing all dishes, glassware, utensils, pots, pans and other items according to established standards
- Received positive feedback from management for consistently meeting performance targets
- Managed employee performance through coaching, goal setting, and day-to-day direction
- Utilized problem solving techniques to effectively address customer issues
- Planned, prioritized, and managed time, increasing productivity and efficiency.
PM DISHWASHER
ZINGERMAN'S BAKEHOUSE
Ann Arbor, Michigan
01.2018 - 11.2018
- Demonstrated ability to operate dishwashing equipment and clean dishes efficiently
- Maintained cleanliness in the kitchen by washing all dishes, glassware, utensils, pots, pans and other items according to established standards.
MANAGEMENT TRAINEE
WENDY'S
Ypsilanti, Michigan
09.2016 - 01.2018
- Managed employee performance through coaching, goal setting, and day-to-day direction
- Utilized problem solving techniques to effectively address customer issues
- Planned, prioritized, and managed time, increasing productivity and efficiency.
FOOD SERVICE WORKER
WENDY'S
Ann Arbor, Michigan
10.2014 - 08.2016
- Coached and mentored team members to enhance their performance and productivity
- Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders
- Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints
- Handled cashier duties, maintaining accuracy of monies received or exchanged.
Education
BBA - Business Administration And Management
Washtenaw Community College
Ann Arbor, MI12-2026
Associate of Applied Science -
Washtenaw Community College
Ann Arbor, MI11-2024
Skills
- Patient Care
- Team Oriented
- Covid-19 Safety Protocols
- Fast-Paced Environment
- Efficient Service
- Attention to Detail
- Problem-Solving
- Food and Safety Standards
Certification
Sterile Processing Certification
HR Skills & Operations
References
References available upon request.
Timeline
FOOD SERVICE WORKER
UNIVERSITY OF MICHIGAN HOSPITAL
12.2018 - Current
PM DISHWASHER
ZINGERMAN'S BAKEHOUSE
01.2018 - 11.2018
MANAGEMENT TRAINEE
WENDY'S
09.2016 - 01.2018
FOOD SERVICE WORKER
WENDY'S
10.2014 - 08.2016
BBA - Business Administration And Management
Washtenaw Community College
Associate of Applied Science -
Washtenaw Community College
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