Destiny Lopez
Chicago City Winery
Chicago,IL
9
years of professional experience
Reliable employee that delivers consistent and thorough work. Offers over 6 years in customer service experience. Successfully handles fast-paced work. Proven willingness to take on any task to support team, and help business succeed. Offers strong flexibility, and communication abilities. Authorized to work in the US for any employer.
Work History
Host
3 Months- Welcomed guests, providing exceptional customer service and creating a welcoming atmosphere.
- Managed seating arrangements to optimize guest flow and enhance dining experience.
- Seat guest and sell tickets for events
Barista
1 Year 8 Months- Prepared high-quality beverages following standardized recipes and procedures.
- Delivered exceptional customer service, enhancing overall customer experience and satisfaction
- Trained new baristas
- Kept workplace clean, while stocking supplies and fridges
Barista
1 Year- Maintained calm demeanor during high-volume periods and special events.
- Created complex, hand-crafted beverages based upon customer preferences.
- Utilized POS system to receive and process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Dog Daycare Attendant
4 Months- Managed playgroups of up to 25 dogs
- Prepared and served meals
- Cleaned and Maintained kennels and play areas
- Walked dogs for up to 20 minutes
Barista
10 Months- Efficiently ring up customers on pos system
- Prepare drinks and beverages as well as present them to the customers
- Keep work space clean and sanitized
Barista
7 Months- Prepared and served hot or cold beverages, as well as food.
- Kept line moving with efficient order taking and payment processing
- Maintained presentable front counter with frequent cleaning and organizing
Cashier
1 Year- Worked with customer service leaders and managers to meet customer needs
- Boosted repeat business promotion of loyalty programs and store cards
- Covered multiple store areas by cross-training in different roles
- Enhanced shopping experiences, directing or escorting to product locations on sales floor
- Rang up customer items quickly and accurately using POS system
Education
High School
Skills
Customer service
Adaptability
Cash handling
Multitasking
Teamwork
Food handling
Barista Experience
POS
Organizational Skills
Food Safety
Timeline
Host
Chicago City Winery
05.2026 - CurrentRead More
Barista
Intercontinental Hotels Group
02.2024 - 10.2025Read More
Barista
Starbucks
08.2022 - 08.2023Read More
Dog Daycare Attendant
PCH Hotels and Resorts
03.2022 - 07.2022Read More
Barista
Starbucks
04.2021 - 02.2022Read More
Barista
Dunkin Donuts & Baskin Robbins
05.2019 - 12.2019Read More
Cashier
Jewel osco
09.2017 - 09.2018Read More
Morton west high school
High School
Read More