Outgoing worker providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Winn Dixie Grocery Store
Zephryhills, Florida
11.2023 - Current
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Worked closely with front-end staff to assist customers.
Helped customers find specific products, answered questions and offered product advice.
Verified customer age requirement for alcohol or tobacco purchases.
Helped with purchases and signed customers up for rewards program.
Trained new team members in cash register operation, stock procedures and customer services.
Discounted purchases by scanning and redeeming coupons.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Crew Trainer
McDonald's
920 Knight's Way, Harker Heights, TX, 76548
08.2018 - 04.2023
Trained other employees in customer service, food safety, and performance requirements.
Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Greeted customers with smile and provided friendly service to professionally handle every need.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Took orders, prepared meals, and collected payments.
Collaborated with team members to complete orders.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided excellent customer service by greeting customers and meeting quality expectations.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Stocked shelves to organize aisles in assigned department.
Operated cash register to ring up final bill and process various forms of payment.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Volunteer
Rags To Rich's
750 S Amy Ln, Harker Heights, TX, 76548
09.2018 - 11.2018
Maintained clean, neat, and operational facilities to serve program needs.
Cleaned and sanitized cages and living areas to promote health and wellbeing.
Provided companionship and comfort to animals in need of extra love and attention.
Kept animals healthy and socialized by providing regular exercises and walks.
Provided excellent customer service to visitors, promptly answering questions to enhance satisfaction.
Helped with intake of newly surrendered animals, providing food, water and medical attention.
Education
Certificate Of Completion - Veterinarian Assisting
Central Texas College
Killeen, TX
11.2018
GED -
Central Texas College
Killeen, TX
07.2018
No Degree -
Steinbrenner High School
5575 W Lutz Lake Fern Rd, FL, 33558
06.2016
Skills
Cash Handling
Role Modeling
Sales Expertise
Stocking and Replenishing
Verbal and Written Communication
Teamwork and Collaboration
Time Management
Customer Satisfaction
Customer Service
Positive Rapport-Building
Organization Skills
Editing
Sorting and Labeling
Certification
Veterinary Assistant Training - September - November 2018
Certificate of Appreciation, McDonald's - August 2018 - April 2023 (In recognition of 4 years of valuable and dedicated service.)
Timeline
Cashier
Winn Dixie Grocery Store
11.2023 - Current
Volunteer
Rags To Rich's
09.2018 - 11.2018
Crew Trainer
McDonald's
08.2018 - 04.2023
Certificate Of Completion - Veterinarian Assisting