Summary
Overview
Work History
Education
Skills
Timeline
Server

Destiny Mason

Daytona Beach,FL

Summary

Dedicated and service-driven professional with over 10 years of experience in customer service, community leadership, and team collaboration. Proven ability to deliver exceptional service in fast-paced environments while maintaining organization, adaptability, and a positive, results-oriented mindset. Skilled in multitasking, resolving customer inquiries, and communicating effectively with diverse teams. Hands-on experience from academic projects, athletic involvement, and community service showcases strong time management, problem-solving, and leadership. Committed to bringing professionalism, enthusiasm, and reliability to every opportunity.

Overview

7
7
years of professional experience

Work History

Server

Oceanside Beach Bar & Grill
01.2024 - Current
  • Maximized individual sales performance, reaching up to $4,000 nightly, by combining product knowledge with high-impact selling strategies.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Patient Care Coordinator

Old Kings Dental Care
07.2023 - 01.2025
  • Collaborated with dentists, hygienists, and support staff to streamline care delivery and improve patient satisfaction.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.

Patient Care Coordinator

LECOM School of Dental Medicine
08.2022 - 05.2023
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.

Server Shift Leader

Cafe Nola
01.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

Personal Assistant

The Blake
03.2021 - 01.2022
  • Documented and communicated client progress and any observed changes in health.
  • Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
  • Monitored and assisted residents through individual service plans.

Barista Shift Lead

Bad Ass Coffee Of Hawaii
01.2019 - 05.2021
  • Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
  • Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
  • Memorized ingredients and recipes for wide variety specialty drinks.

Education

Associate of Arts - Arts

NWFSC
Niceville, FL
05-2025

High School Diploma -

Walton High School
DeFuniak Springs, FL
05-2017

Skills

  • Marketing
  • Project Management
  • Social Media
  • Critical thinking skills
  • Adaptability
  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Leadership
  • Emotional Intelligence

Timeline

Server

Oceanside Beach Bar & Grill
01.2024 - Current

Patient Care Coordinator

Old Kings Dental Care
07.2023 - 01.2025

Patient Care Coordinator

LECOM School of Dental Medicine
08.2022 - 05.2023

Server Shift Leader

Cafe Nola
01.2022 - 12.2022

Personal Assistant

The Blake
03.2021 - 01.2022

Barista Shift Lead

Bad Ass Coffee Of Hawaii
01.2019 - 05.2021

Associate of Arts - Arts

NWFSC

High School Diploma -

Walton High School

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