Destiny Mason
Daytona Beach,FL
Summary
Dedicated and service-driven professional with over 10 years of experience in customer service, community leadership, and team collaboration. Proven ability to deliver exceptional service in fast-paced environments while maintaining organization, adaptability, and a positive, results-oriented mindset. Skilled in multitasking, resolving customer inquiries, and communicating effectively with diverse teams. Hands-on experience from academic projects, athletic involvement, and community service showcases strong time management, problem-solving, and leadership. Committed to bringing professionalism, enthusiasm, and reliability to every opportunity.
Overview
7
7
years of professional experience
Work History
Server
Oceanside Beach Bar & Grill
Flagler Beach, FL
01.2024 - Current
- Maximized individual sales performance, reaching up to $4,000 nightly, by combining product knowledge with high-impact selling strategies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Patient Care Coordinator
Old Kings Dental Care
Palm Coast, FL
07.2023 - 01.2025
- Collaborated with dentists, hygienists, and support staff to streamline care delivery and improve patient satisfaction.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Patient Care Coordinator
LECOM School of Dental Medicine
DeFuniak Springs, FL
08.2022 - 05.2023
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Server Shift Leader
Cafe Nola
DeFuniak Springs, FL
01.2022 - 12.2022
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Personal Assistant
The Blake
Miramar Beach, FL
03.2021 - 01.2022
- Documented and communicated client progress and any observed changes in health.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
- Monitored and assisted residents through individual service plans.
Barista Shift Lead
Bad Ass Coffee Of Hawaii
Grayton Beach, FL
01.2019 - 05.2021
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Memorized ingredients and recipes for wide variety specialty drinks.
Education
Associate of Arts - Arts
NWFSC
Niceville, FL05-2025
High School Diploma -
Walton High School
DeFuniak Springs, FL05-2017
Skills
- Marketing
- Project Management
- Social Media
- Critical thinking skills
- Adaptability
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Leadership
- Emotional Intelligence
Timeline
Server
Oceanside Beach Bar & Grill
01.2024 - Current
Patient Care Coordinator
Old Kings Dental Care
07.2023 - 01.2025
Patient Care Coordinator
LECOM School of Dental Medicine
08.2022 - 05.2023
Server Shift Leader
Cafe Nola
01.2022 - 12.2022
Personal Assistant
The Blake
03.2021 - 01.2022
Barista Shift Lead
Bad Ass Coffee Of Hawaii
01.2019 - 05.2021
Associate of Arts - Arts
NWFSC
High School Diploma -
Walton High School