Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Mays

Gulfport,MS

Summary

I am excited to apply for your establishment. Over the years i have gained plenty knowledge of knowing how to provide outstanding customer service to my customers and talk to my customers with respect. I am a very outstanding woman talented in multiple fields guaranteed to leave a positive impression on every customer i serve and bring them back to your establishment. i consider myself very friendly, people oriented, works very well under pressure, ambitious, a fast learner, etc.. my resume is enclosed and will give you further insight into my experience. thank you for considering my application.

Overview

3
3
years of professional experience

Work History

Server

Golden Nugget Biloxi Hotel & Casino
02.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

cashier

whataburger
03.2023 - 02.2024
  • I am responsible for ensuring each customer enjoys an amazing experience
  • It starts with hot, freshly-prepared products, always using the highest quality ingredients, and it includes making sure our restaurants are always clean and family-friendly
  • I receive pay from customers with a big smile and make sure everything in the order is correct.

Server

Walk ons sports bistreaux
08.2022 - 03.2023
  • Ensured optimal guest experience by greeting guest, taking orders, serving dishes, and removing dinnerware promptly, and with a positive attitude
  • Leveraged drink knowledge to make craft beer recommendations for diners
  • Negotiated resolved customer concerns
  • Consistency achieved above 18% charge tip percentage.

warehouse associate

amazon
01.2022 - 08.2022
  • Receive, unload, and place incoming inventory items appropriately
  • Inspect products for defects and damages in order to properly label and quarantine that product
  • Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

server

Logan's roadhouse
11.2021 - 01.2022
  • Seated and served guest, took orders, and removed dinnerware with practiced pacing
  • Ensured cleanliness of dining area throughout the day
  • Managed orders and made financial transactions using digital sale system
  • Recommended menu items based on customers' needs and preferences, including upselling complementary dishes and drinks.

cashier

Raising canes
09.2021 - 01.2022
  • Greet customers with exceptional customer service
  • Responsible for handling cash and credit card transactions for customers who are placing orders
  • Help with answering questions about menu items and making accommodations to customers
  • Throughout the shift I assist with cleaning, restocking supplies, and perform other task as needed in the dining area.

Education

N/a - Social Worker

University of Southern Mississippi
Hattiesburg, MS
02.2022

Diploma -

Harrison Central High School
Gulfport, MS
05.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Safe Food Handling
  • Memory retention

Timeline

Server

Golden Nugget Biloxi Hotel & Casino
02.2024 - Current

cashier

whataburger
03.2023 - 02.2024

Server

Walk ons sports bistreaux
08.2022 - 03.2023

warehouse associate

amazon
01.2022 - 08.2022

server

Logan's roadhouse
11.2021 - 01.2022

cashier

Raising canes
09.2021 - 01.2022

N/a - Social Worker

University of Southern Mississippi

Diploma -

Harrison Central High School

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Destiny Mays