Destiny Mcclellan
Chicago,IL
Summary
Proven Shift Manager with a strong background in customer service excellence and cash handling, honed at Taco Bell and other retail positions. Demonstrates exceptional team collaboration and customer assistance, achieving high levels of customer satisfaction. Skilled in training and mentoring, enhancing team performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar Tree
03.2024 - 05.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocker
Ross Dress for Less
05.2023 - 07.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
Cashier
Fas Mart
03.2023 - 05.2023
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Deli
Jewels Osco
05.2022 - 10.2022
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Picked and packed order items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cashier
Burlington
11.2021 - 01.2022
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Manager
Taco Bell
05.2018 - 10.2020
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Kept employees operating productively and working on task to meet business and customer needs.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Trained and mentored new employees to maximize team performance.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
High School Diploma -
Tilden Career Academy
Chicago, IL06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Cash handling and management
Timeline
Cashier
Dollar Tree
03.2024 - 05.2024
Stocker
Ross Dress for Less
05.2023 - 07.2023
Cashier
Fas Mart
03.2023 - 05.2023
Deli
Jewels Osco
05.2022 - 10.2022
Cashier
Burlington
11.2021 - 01.2022
Shift Manager
Taco Bell
05.2018 - 10.2020
High School Diploma -
Tilden Career Academy
Similar Profiles
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Jadon EdwardsJadon Edwards
Bulk Order Filler at Dollar Tree and Family Dollar Distribution CenterBulk Order Filler at Dollar Tree and Family Dollar Distribution Center
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation