Destiny Mcdowell
Vandalia,OH
Summary
Dynamic and adaptable professional with a strong work ethic and exceptional customer service skills, honed at Olive Garden. Proven ability to enhance guest satisfaction through effective problem-solving and multitasking. Experienced in team collaboration and quality control, ensuring compliance with health standards while delivering memorable dining experiences.
Overview
8
8
years of professional experience
Work History
Server
Olive Garden
Dayton, Oh
12.2023 - Current
- Provided excellent customer service by taking orders and delivering food promptly.
- Collaborated with kitchen staff to ensure meal accuracy and timely delivery.
- Maintained cleanliness of dining area, ensuring compliance with health standards.
- Assisted in training new servers on menu items and service protocols.
- Adapted quickly to changing situations, maintaining high service standards under pressure.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
RBT
Hearts of Hope
Dayton, OH
08.2023 - 12.2023
- Assisted in data collection and analysis to track client progress effectively.
- Facilitated social skills training sessions to enhance client interactions and communication.
- Maintained accurate documentation of client behaviors and interventions for compliance purposes.
- Adapted instructional techniques based on individual learning styles and needs of clients.
- Engaged in ongoing professional development to refine therapeutic techniques and approaches.
Server
IHOP
Dayton
06.2023 - 08.2023
- Provided excellent customer service by taking orders and delivering food promptly.
- Collaborated with kitchen staff to ensure meal accuracy and timely delivery.
- Maintained cleanliness of dining area, ensuring compliance with health standards.
- Assisted in training new servers on menu items and service protocols.
- Resolved customer complaints effectively, enhancing overall dining experience.
Front Desk Reception
Smile Makers
Columbus Oh
10.2022 - 05.2023
- Coordinated closely with other departments such as scheduling, front desk reception, and clinical staff to maintain seamless communication across all areas affecting patient financials.
- Promoted a positive work atmosphere by greeting visitors professionally and courteously upon arrival at the front desk reception area.
- Provided front desk reception back-up services by answering telephones, greeting visitors and handling deliveries.
- Managed front desk operations efficiently, maintaining a professional demeanor at all times.
- Enhanced guest satisfaction by providing timely and courteous front desk service.
Builder
Johson Electric
Vandalia, OH
08.2021 - 08.2022
- Constructed electrical installations according to specifications and safety standards.
- Collaborated with team members to execute project timelines efficiently.
- Operated hand and power tools for assembly and installation tasks.
- Inspected materials and components for quality assurance prior to installation.
- Assisted in training new employees on safety protocols and operational procedures.
Crew/ Manger
McDonald's
Columbus, OH
01.2018 - 06.2021
Education
High School Diploma -
Flex High
Columbus Ohio 06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- Service prioritization
- Team collaboration
- Quality control
- Guest relations management
- Relationship management
- Task prioritization
- Customer feedback management
- Reliability
- Adaptable and flexible
- Multitasking
- Team leadership
- Problem-solving
- Excellent communication
Timeline
Server
Olive Garden
12.2023 - Current
RBT
Hearts of Hope
08.2023 - 12.2023
Server
IHOP
06.2023 - 08.2023
Front Desk Reception
Smile Makers
10.2022 - 05.2023
Builder
Johson Electric
08.2021 - 08.2022
Crew/ Manger
McDonald's
01.2018 - 06.2021
High School Diploma -
Flex High