Destiny Miller
Aurora,CO
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
11
11
years of professional experience
Work History
Property Manager
Celtic Property Management
Castle Rock, CO
09.2023 - 05.2024
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Processed evictions when necessary in accordance with state laws and procedures.
Property Manager
Woodspear Properties
Englewood, CO
09.2022 - 02.2023
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
Property Manager
AMC LLC
Aurora, CO
08.2021 - 05.2022
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Travel Leasing Consultant
Career Strategies
Denver, CO
12.2020 - 02.2021
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
Assistant Community Association Manager
Associa
Golden, CO
03.2021 - 08.2021
- Coordinated meetings with board members to discuss issues related to the management of the community association.
- Performed administrative tasks such as filing documents, preparing reports, and responding to inquiries from residents.
- Organized social events for residents within the community association.
- Conducted inspections of common areas in order to identify any maintenance or repair needs.
Store Manager
CubeSmart
Denver, CO
02.2020 - 08.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
Assistant
Camelot/Bartlett Apartments
Shreveport, LA
10.2013 - 10.2014
- Organized and maintained filing systems for documents and records.
- Assisted in the preparation of reports, presentations and correspondence.
- Greeted visitors, clients and guests in a professional manner.
Education
Bachelor of Science in Sports Management -
BOSSIER PARISH COMMUNITY COLLEGE
GRAMBLING, LA01.2019
Diploma -
EVANSTON TOWNSHIP HIGH SCHOOL
EVANSTON, IL01.2011
Skills
- CLERICAL/ LEASING OFFICE ASSISTANT
- Maintained lease information
- Created memo/invoices
- Prepared apartments
- Collect monthly rent/ post late fees and demands
- Maintain tenant relations
- CUSTOMER SERVICE/RETAIL
- Handled and rectified customer complaints
- Opened and closed shifts, cash handling
- Motivated peers to provide quality service to customers
- MARKETING/ PROMOTION
- Used Suggestive and upselling skills
- Provided all information to customers
- Solicited new customers
- Collected/maintained confidential customer information
- Maintenance Scheduling
- Tenant relations
- Staff Management
- Property Management
- Lease Renewals
- Knowledge of leasing and market conditions
- Tenant and eviction laws
- Rent collection
- Leasing and sales
- Multi-family property management
- Fair housing mandates
Timeline
Property Manager
Celtic Property Management
09.2023 - 05.2024
Property Manager
Woodspear Properties
09.2022 - 02.2023
Property Manager
AMC LLC
08.2021 - 05.2022
Assistant Community Association Manager
Associa
03.2021 - 08.2021
Travel Leasing Consultant
Career Strategies
12.2020 - 02.2021
Store Manager
CubeSmart
02.2020 - 08.2020
Assistant
Camelot/Bartlett Apartments
10.2013 - 10.2014
Bachelor of Science in Sports Management -
BOSSIER PARISH COMMUNITY COLLEGE
Diploma -
EVANSTON TOWNSHIP HIGH SCHOOL
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