Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
9
9
years of professional experience
Work History
Dispatch Supervisor
Vigilant Private Security
11.2020 - Current
Directed dispatching, routing, and tracking of 12 fleet vehicles.
Supervised team of 100 employees and provided training focused on maximizing overall performance.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Determined number of man hours required to complete assignments after reviewing scope of each project.
Caregiver
In Home Professional Care
01.2017 - 12.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Caregiver
IHHS
03.2017 - 08.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Transported individuals to events and activities, medical appointments, and shopping trips.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Cashier
SUBWAY®Restaurants
08.2017 - 04.2018
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.
Used POS system to enter orders, process payments and issue receipts.
Cashier
Wingstop Restaurant
08.2016 - 07.2017
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.