Summary
Overview
Work History
Education
Skills
Timeline
Generic

James " BRIAN " Smith

Senior Dispatcher / Finish Carpenter
Marietta,GA

Summary

Well-qualified Swap Board Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.


Even as a Swap Board Dispatcher I was able to secure more business for the Service Center providing service to even none Swap Accounts . For Me it wasn't just a job I treated it as a career not a job . I took care of any customer that called or emailed the Service Center .


I want to serve and build a new future for the betterment of myself but more importantly the one who employee me .

Overview

36
36
years of professional experience

Work History

Dispatch Supervisor

Old Dominion Freight
Atlanta, GA
11.2021 - 11.2022
  • Maintained meticulous employee records to accurately track attendance and productivity
  • Maintained and scheduled for 50 city drivers daily plus who ever was a road driver to assist in getting proper freight to the correct location in the system as needed by customer.
  • Daily it was my responsibility to make sure all loads weather volume for a swap account or a route as in Buckhead or West Ga had been covered and the customer was taken care of in what every way we needed to do to maintain the customers happiness with our service .
  • November of 2022 everyone with the title of Swapboard dispatcher was let go from OD as they got rid of my dept and absorbed it and handed the responsibilities to just dispatch .

Dock Supervisor

Old Dominion Freight
Atlanta, GA
12.2018 - 11.2021
  • Reported and established key performance metrics to monitor and meet company goals.
  • Performed pre-shift and post-shift inspections of dock equipment.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
  • Managed team of 25 to facilitate domestic and international shipments.
  • Loaded trucks and properly secured items to prevent damage during transportation.

Dock Supervisor

Estes Express Lines
Kennesaw, GA
12.2008 - 12.2018
  • Reported and established key performance metrics to monitor and meet company goals.
  • Performed pre-shift and post-shift inspections of dock equipment.
  • Followed verbal and written instructions to properly move and ship products.
  • Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
  • Managed team of 10 to facilitate domestic and international shipments.
  • At Estes we moved freight all over the world working with our specialist at Estes Forwarding Worldwide .

Finish Carpenter

Self-employeed
Atlanta, GA
01.1987 - 10.2008
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
  • Installed doors and interior trim in thousands of homes all across metro Atlanta for a number of builders most notably was John Wieland custom homes .
  • Doing Finish work for John on the custom homes was more of building intricate multi piece custom crown moldings and all custom staircases including bending the handrails for curved stairs on site .
  • Over those years when no house was ready I would build decks install cabinets and do general inspections behind production workers . Even building a home for one of the superintendent from the ground up on his personal land .

Installer

Teese Gutter Company
McDonough, GA
07.1986 - 01.1987
  • Laid out materials and system components to prepare for installation.

Education

GED -

Henry County High School
Mcdonough, GA
03.1992 - 03.1992

Skills

    Maintaining call metrics

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Timeline

Dispatch Supervisor

Old Dominion Freight
11.2021 - 11.2022

Dock Supervisor

Old Dominion Freight
12.2018 - 11.2021

Dock Supervisor

Estes Express Lines
12.2008 - 12.2018

GED -

Henry County High School
03.1992 - 03.1992

Finish Carpenter

Self-employeed
01.1987 - 10.2008

Installer

Teese Gutter Company
07.1986 - 01.1987

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James " BRIAN " SmithSenior Dispatcher / Finish Carpenter