Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Morden

Lihue,HI

Summary

Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance.

Overview

2
2
years of professional experience

Work History

Specialty Sales

Target
07.2023 - Current
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used in-store system to locate inventory and place special orders for customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered questions about store policies and addressed customer concerns.

Summer IT Assistant

Kauai Island Utility Cooperative
06.2024 - 09.2024
  • Responded to queries on the phone, via email, or through the IT ticketing system.
  • Configured and tested new software and hardware.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up workstations for employees.
  • Tested new software and hardware before deployment.
  • Generated project status reports for upper management review, demonstrating proficiency in Windows OS.

Education

Bachelor of Science - Information Systems

Western Oregon University
Monmouth, OR
06-2025

Some College (No Degree) - Information Systems

Chemeketa Community College
Salem, OR

Skills

  • MS office
  • Web development
  • Hardware maintenance
  • Help Desk support
  • Programming languages
  • User training
  • Remote support
  • Application support

Timeline

Summer IT Assistant

Kauai Island Utility Cooperative
06.2024 - 09.2024

Specialty Sales

Target
07.2023 - Current

Bachelor of Science - Information Systems

Western Oregon University

Some College (No Degree) - Information Systems

Chemeketa Community College

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Destiny Morden