Destiny Phillips
Waynesboro,PA
Summary
Results-driven Assistant General Manager with a strong focus on optimizing workflows, staff management, and customer service. Demonstrated ability to enhance service quality and maintain effective inventory management. Dedicated professional with solid experience in supervising operations and training staff. Known for enhancing team collaboration and ensuring operational efficiency, contributing to improved service quality and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
burger king
Hancock, Maryland
2023.01 - 2024.01
- Supervised daily operations to enhance workflow and service quality.
- Managed staff schedules to optimize labor resources during peak hours.
- Coordinated training programs for new employees on operational procedures.
- Assisted in inventory management to maintain adequate stock levels.
Shift Leader
Burger King
Hancock, Maryland
2022.05 - 2022.12
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new staff on food preparation and customer service standards.
- Managed inventory levels and restocked supplies as needed for efficiency.
crew
Burger King
Hancock, Maryland
2022.01 - 2022.05
- Operated cash register and handled customer transactions efficiently.
- Prepared food items according to company standards and guidelines.
Order Picker
tractor supply distribution cente
Hagerstown, Maryland
2021.10 - 2022.03
- Operated electric pallet jacks to efficiently move products within the distribution center.
- Selected and packed orders accurately for timely shipment to retail locations.
Cashier Team Lead
save a lot
Hancock, Maryland
2021.04 - 2021.10
- Trained new cashiers on register operations and customer service standards.
- Managed cash drawer, ensuring accuracy during shifts and end-of-day reconciliation.
Education
Dental - Dental Hygiene
Yti Tech
Altoona, PA2015-06
High School Diploma -
Southern Foulton Jr Senior High School
Needmore, PA2014-05
Skills
- Staff supervision
- Inventory management
- Operational efficiency
- Training coordination
- Labor optimization
- Customer service
Timeline
Assistant General Manager
burger king
2023.01 - 2024.01
Shift Leader
Burger King
2022.05 - 2022.12
crew
Burger King
2022.01 - 2022.05
Order Picker
tractor supply distribution cente
2021.10 - 2022.03
Cashier Team Lead
save a lot
2021.04 - 2021.10
Dental - Dental Hygiene
Yti Tech
High School Diploma -
Southern Foulton Jr Senior High School