Juan Tzunun
Trenton,NJ
Summary
Enthusiastic Assistant Manager offers over 13 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about operations and best practices to maintain effective operational output.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Dairy Queen Grill & Chill
200 Market Place Blvd, Hamilton, NJ 08691-2105, NJ
07.2007 - 01.2023
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Implemented safety protocols to protect both customers and employees from potential hazards.
Cook Shift Leader
Longhorn Steakhouse
185 Marketplace Blvd, Hamilton Township, NJ 08691, NJ
01.2006 - 05.2007
- Monitored food preparation to ensure quality standards were met.
- Trained new cooks on proper food handling techniques.
- Checked quality of food products to meet high standards.
Cook
McCaffrey's Food Market
2200 Cabot Blvd W, Suite, LANGHORNE 19047, PA
01.1998 - 06.2005
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Education
GED -
Daylight/Twilight High School
Trenton, NJ06-2007
Skills
- Staff Coordination
- Staff Management
- Staff Supervision
- Customer Service And Satisfaction
- Staff Training
- Problem-Solving Skills
- Customer Relations
Certification
- servSafe Certification
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant General Manager
Dairy Queen Grill & Chill
07.2007 - 01.2023
Cook Shift Leader
Longhorn Steakhouse
01.2006 - 05.2007
Cook
McCaffrey's Food Market
01.1998 - 06.2005
GED -
Daylight/Twilight High School