Customer service professional with expertise in product identification and sales tailored to customer needs. Proficient in processing credit card and cash transactions efficiently. Demonstrates strong skills in utilizing computers and handheld devices to enhance customer interactions.
Overview
6
6
years of professional experience
Work History
Store Manager
Mcdonalds
2150 Morthland Dr, Valparaiso IN
02.2023 - Current
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cashier/Stocker/Customer Service Manager
Strack n Van Til
Valparaiso, IN
11.2019 - 01.2023
Positioned merchandise strategically to enhance visibility and increase sales potential.
Maintained organized workstations to eliminate product misplacement and shipment delays.
Examined stock compliance, removing damaged items
Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
Optimized workflow processes to maximize efficiency while maintaining an unwavering commitment to client satisfaction.