Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Behavior Technician
Mercy Plus Healthcare Services
08.2024 - Current
Observed, monitored and recorded behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Collaborated with other professionals to develop and modify individualized treatment plans.
Documented interventions, assessments and progress reports on a database to enable tracking history and maintain consistent records.
Kept accurate records by documenting progress and adhering to prescribed behavior plans.
Trained clients to apply appropriate social skills and behavior modification techniques.
Assisted with daily living activities while respecting client preferences to maintain their dignity and sense of control.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Cosmetologist
Cooper & Co
05.2023 - 08.2024
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Recorded weekly supply and inventory needs and made regular orders for replenishment.
Managed time efficiently in order to complete all tasks within deadlines.
Prepared billings and estimates for customers.
Provided staff mentoring, and consultation to enhance performance and professional development.
Responded to customer requests and concerns.
Collaborated with other members of salon staff to provide amazing client experience.
Education
Cosmetology
Regency Beauty School
Lansing, MI
High School Diploma -
Gladwin High School
Gladwin, MI
Skills
Program improvement
Time management
Data collection and analysis
Documentation skills
Flexibility and adaptability
Verbal and written communication
Multitasking and organization
Client relationship development
Attention to detail
Scheduling
Timeline
Behavior Technician
Mercy Plus Healthcare Services
08.2024 - Current
Cosmetologist
Cooper & Co
05.2023 - 08.2024
Cosmetology
Regency Beauty School
High School Diploma -
Gladwin High School
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