Destiny Raphael
Kissimmee,FL
Summary
Dedicated professional with strong communication skills and a team player mentality. Proven ability to enhance guest experiences through reliable service and effective coordination.
Overview
7
7
years of professional experience
Work History
Valet Attendant
Metropolis
Orlando, FL
04.2025 - Current
- Managed efficient vehicle parking and retrieval processes, ensuring prompt service for guests.
- Trained new staff on operational procedures and customer service standards to enhance team performance.
- Coordinated with front desk personnel to streamline guest arrivals and departures, improving overall service efficiency.
- Implemented best practices for vehicle handling, reducing damage incidents and enhancing client satisfaction.
- Assisted in maintaining cleanliness and organization of parking areas, contributing to a positive guest experience.
- Developed strong relationships with clients, ensuring personalized service that fostered repeat business and loyalty.
- Monitored inventory of valet equipment and supplies, ensuring availability for seamless operations throughout shifts.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Welcomed arriving guests and explained car retrieval procedures.
Teacher
Integrity Tabernacle Christian Academy
Kissimmee, FL
09.2021 - 06.2025
- Developed engaging lesson plans aligned with curriculum standards to enhance student learning experiences.
- Implemented classroom management strategies to promote a positive learning environment and student engagement.
- Assessed student progress through various evaluation methods, adapting instruction to meet diverse learning needs.
- Collaborated with colleagues to create interdisciplinary projects that foster critical thinking and creativity among students.
- Led parent-teacher conferences, facilitating communication between home and school to support student success.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Receptionist
Cataract And Laser Eye Institute
Davenport, FL
11.2020 - 09.2021
- Managed front desk operations, ensuring seamless patient check-in and appointment scheduling.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Handled patient inquiries and resolved issues with professionalism and empathy.
- Assisted in processing insurance claims, verifying coverage details for patient procedures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Associate
Panera Bread
Kissimmee, FL
12.2018 - 03.2021
- Resolved customer inquiries and concerns professionally, maintaining positive relationships.
- Supported promotional initiatives by effectively communicating menu offerings to guests.
- Prepared and served high-quality food and beverages in fast-paced environment.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Education
High School Diploma -
Liberty High School
Kissimmee, FLNo Degree -
Valencia College
Orlando, FLSkills
- Patience and composure
- Professional appearance
- Team player mentality
- Reliability and punctuality
- Strong communication
- Customer Service
- Billingual
- Microsoft Office skilled
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Valet Attendant
Metropolis
04.2025 - Current
Teacher
Integrity Tabernacle Christian Academy
09.2021 - 06.2025
Receptionist
Cataract And Laser Eye Institute
11.2020 - 09.2021
Associate
Panera Bread
12.2018 - 03.2021
High School Diploma -
Liberty High School
No Degree -
Valencia College