Driven professional with a proven track record in customer engagement and laboratory techniques, demonstrated at Nail Alliance. Skilled in data entry and customer service, I excel in fast-paced environments, ensuring accuracy and efficiency. My ability to take initiative and keen attention to detail have significantly contributed to my employers' success.
Work History
Sales and Service Associate
3 Years 4 Months
24 Hour Fitness | 06.2023 - Current
Greeted members and guests, providing prompt front-desk service and clear club information.
Checked members in accurately using club systems and verified account status.
Assisted with membership questions, cancellations, and billing concerns with professionalism.
Maintained clean, organized lobby and workout areas to support safe member experience.
Responded to member concerns quickly, resolving issues or escalating when needed.
Processed retail and service transactions accurately while following cash-handling procedures.
Provided accurate answers and solutions to customer concerns, inquiries and complaints.
Receptionist
8 Months
Planned Parenthood | 01.2026 - 09.2026
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Made sure that the safety of the workers was a priority
Assisted that all packages and mail that were sent out or received were to the right departments.
Answered phone calls, transferred over to the right individuals
Kept and helped floors maintain stocked with snacks and supplies.
Lab Technician
4 Years 1 Month
Nail Alliance | 09.2021 - 10.2025
Maintained safe, tidy and organized laboratory environment for accurate test results.
Maintained documentation on tests performed in lab.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Monitored testing procedures to meet criteria and maintain quality control.
Oversaw items in inventory and reordered before supplies diminished.
Assisted by collecting and organizing laboratory data.