Destiny Riddle
Burleson,TX
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
PharMerica
01.2025 - 07.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Warehouse Worker
QuikTrip Distribution
08.2022 - 04.2025
- Organized warehouse space for efficient storage of products.
- Maintained accurate inventory records using computerized tracking systems.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Inspected damaged goods prior to disposal or return to vendor.
- Received and tracked incoming inventory shipments.
- Collaborated closely with other departments on special projects as needed.
- Operated scanners, computers, and other equipment to track orders.
- Verified accuracy of incoming shipments against purchase orders.
- Transported goods to designated areas within the warehouse facility.
Warehouse Worker
Target Distribution
08.2020 - 04.2022
- Collaborate with other members of my team to meet production expectations
- Ship and receive packages to maintain customer satisfaction.
- Maintained accurate inventory records using computerized tracking systems.
- Organized warehouse space for efficient storage of products.
- Performed cycle counts to maintain accurate inventory records.
Waitress
El Fenix
12.2018 - 03.2020
- Serving food and beverages while maintaining high-quality formal table service to over 100+ customers daily
- Ensured proper person ration of food products and beverages in an appealing way
- Organized large parties reservations and special requests efficiently and accurately
- Resolved complaints quickly and efficiently while keeping the customers' best interest in mind.
Infant Teacher
Lori's Learning Center
06.2017 - 12.2018
- Worked with infants ages 6 weeks to 16 months, providing a stimulating and safe care environment
- Lead and planned curriculum activities that stimulate children's interest and ability
- Participated in need and service meetings, parent/teacher conferences
- Provided daily intake to infants, comments, and close communication with parents
- Created and maintained a portfolio and assessment of infants
- Maintained a well-organized classroom by continually restoring and enhancing the environment suitable for young infants.
Education
Bachelor of Arts in Early Childhood Education -
University of Arizona
Tucson, AZ01.2022
Skills
- Leadership
- Microsoft Office
- Curriculum Development
- Classroom Management
- Collaboration
- Time Management
- Heavy Equipment Operation
- Quality Control
- Order Fulfillment
- Operations Support
- Warehouse Operations
- Data entry
- Customer service
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
Community Service
Sunday school teacher, First Baptist Church, Maypearl, TX, 05/2016 - Present, As a toddler Sunday school teacher I teach children ages 2-3 about the Bible.
Timeline
Customer Service Representative
PharMerica
01.2025 - 07.2025
Warehouse Worker
QuikTrip Distribution
08.2022 - 04.2025
Warehouse Worker
Target Distribution
08.2020 - 04.2022
Waitress
El Fenix
12.2018 - 03.2020
Infant Teacher
Lori's Learning Center
06.2017 - 12.2018
Bachelor of Arts in Early Childhood Education -
University of Arizona
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