DESTINY RUIZ
Crossville,TN
Summary
Adept Certified Pharmacy Technician with a proven track record at Walgreens, where I enhanced service quality by training new staff in best practices and procedures. Skilled in medication dispensing and insurance billing, I excel in problem-solving and maintaining HIPAA compliance, significantly improving pharmacy efficiency and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens
09.2014 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Education
Pharmacy
Fortis
Cookeville, TN11.2013
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Filling Prescriptions
- Manual and automated medication dispensing
Languages
Spanish
Elementary
Timeline
Certified Pharmacy Technician
Walgreens
09.2014 - Current
Pharmacy
Fortis