Destiny Russell
Frederick,MD
Summary
Driven and multi language proficient Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Lucy School
Middletown, MD
09.2020 - Current
- Collaborated in the development and organization of engaging lesson plans, fostering student interaction with the curriculum
- Managed parent communication through email, providing detailed progress updates and addressing concerns
- Proficient in Microsoft Word for administrative tasks and document preparation.
Shift Leader
Dunkin' Donuts
Frederick, MD
09.2021 - 02.2022
- Supervised and coordinated a team of employees, ensuring daily tasks were completed efficiently and on time
- Delivered exceptional customer service, both in-person and over the phone, resolving issues promptly
- Assisted in calculating daily revenue and expenses to ensure accurate financial reporting.
Front of House Employee
Noodles & Company
Frederick, MD
09.2019 - 01.2021
- Delivered outstanding customer service, managing guest interactions to ensure a positive dining experience
- Facilitated smooth service by delivering food from the kitchen to tables, ensuring timely and accurate orders
- Oversaw daily financial operations, including profit and loss tracking
- Provided detailed information about menu items, ingredients, and potential allergens to ensure customer safety and satisfaction.
Education
Bachelor of Science - Environmental Science & Geography
University of Maryland Baltimore County
trueBachelor of Arts - Political Science
University of Maryland Baltimore County
trueSkills
- Research
- Report Writing
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Outlook
- Customer and client relations
Languages
- Spanish, Professional Working C1
- American Sign Language, Full Professional C1
- French, B1
Certification
Regional Math and Science Center program completer- Frostburg State University
Cardiopulmonary resuscitation Certified
Drivers License
Affiliations
UMBC Mocktrial- National Champions
Timeline
Shift Leader
Dunkin' Donuts
09.2021 - 02.2022
Administrative Assistant
The Lucy School
09.2020 - Current
Front of House Employee
Noodles & Company
09.2019 - 01.2021
Regional Math and Science Center program completer- Frostburg State University
Cardiopulmonary resuscitation Certified
Drivers License
Bachelor of Science - Environmental Science & Geography
University of Maryland Baltimore County
Bachelor of Arts - Political Science
University of Maryland Baltimore County
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