Destiny Villarreal
Long Beach,CA
Summary
Detail-oriented recent graduate from Downey Adult School with a Medical Billing and Coding certification, possessing an understanding of Electronic Health Records, Insurance billing processes, and compliance regulations. Prepared for an entry-level role that promotes professional growth while delivering exceptional support in the healthcare setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service
Khol's
Centerville, UT
10.2022 - 01.2023
- Processed and packaged stock items for customer online purchases.
- Maintained cleanliness and organization of the warehouse area, and adhering to safety protocols at all times.
- Assisted customers with inquiries regarding product availability, pricing and delivery timelines.
Customer Service Cashier
Wendy’s
Clearfield, UT
04.2022 - 12.2022
- Documented customer orders and conveyed special requests to kitchen staff.
- Keep the cash drawer balanced by accurately processing cash, credit and debit payments.
Customer Service
Walmart
Clinton, UT
08.2018 - 04.2022
- Maintained effective team member communication and greeted customers
- Unloaded, sorted and stocked merchandise according to store layout.
- Provided exceptional customer service, resolving issues promptly and ensuring satisfaction.
Education
Medical Biller And Coder
Downey Adult School
Downey, CA03-2026
Skills
- Strong sense of responsibility
- Good organization skills
- Ability to learn quickly
- Excellent communication skills
- Great customer service
- Self-motivated
- Electronic health record, Medisoft
- Basic Computer Skills (Word, Excel)
- Compliance regulations, HIPPA
- Medical terminology
- Anatomy
Languages
Spanish
English
Certification
Basic Life Support
Timeline
Customer Service
Khol's
10.2022 - 01.2023
Customer Service Cashier
Wendy’s
04.2022 - 12.2022
Customer Service
Walmart
08.2018 - 04.2022
Medical Biller And Coder
Downey Adult School