DESTINY SANCHEZ
La Marque,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
2
2
years of professional experience
Work History
Shift Leader
Cinemark
Pasadena, TX
07.2024 - 12.2024
- Ensured compliance with health and safety regulations to provide a safe workplace.
- Delegated tasks to employees and monitored activities and task completion.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Coached team members to increase productivity and reduce workplace accidents.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Bartender
Cinemark
Pasadena, TX
09.2022 - 12.2024
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Assisted in setting up the bar for service shift.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Restaurant Cashier
Cinemark
Pasadena, TX
09.2022 - 12.2024
- Maintained work area and kept cash drawer organized.
- Maintained a clean work area by wiping down counters, sweeping floors.
- Greeted customers promptly and responded to questions.
- Assisted management with inventory control processes such as restocking supplies.
- Stocked shelves with merchandise and ensured all products were properly labeled.
- Assisted other employees in completing tasks when needed or requested by supervisor.
Theatre Usher
Cinemark
Pasadena, TX
09.2022 - 12.2024
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Assisted with ticket scanning and ushering patrons to their seats.
- Maintained positive working relationship with fellow staff and management.
- Assisted with customer requests and answered questions to improve satisfaction.
- Inspected auditoriums before each performance to ensure that cleanliness standards were met.
- Maintained a clean and orderly lobby area by sweeping, mopping, dusting, and organizing merchandise displays.
Concessionist
Cinemark
Pasadena, TX
09.2022 - 12.2024
- Demonstrated excellent customer service skills by greeting customers, answering questions, and providing helpful information.
- Encouraged team collaboration among colleagues through positive reinforcement.
- Operated cash registers to process customer orders accurately and efficiently.
- Trained new employees on proper food handling techniques and safety protocols.
- Assisted in the preparation of concession items such as popcorn, hot dogs, nachos, and pretzels.
Assistant Manager
Cinemark
Pasadena, TX
02.2024 - 08.2024
- Developed strong working relationships with staff, fostering a positive work environment.
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Helped oversee the daily operations of the store, managing staff, and inventory.
- Coached and mentored new employees on company policies and procedures.
Education
High School Diploma -
Santa Fe High School
Santa Fe, TX05-2021
Skills
- Team leadership
- Flexible schedule
- Shift leadership
- Team motivation
- Food handling procedures
Timeline
Shift Leader
Cinemark
07.2024 - 12.2024
Assistant Manager
Cinemark
02.2024 - 08.2024
Bartender
Cinemark
09.2022 - 12.2024
Restaurant Cashier
Cinemark
09.2022 - 12.2024
Theatre Usher
Cinemark
09.2022 - 12.2024
Concessionist
Cinemark
09.2022 - 12.2024
High School Diploma -
Santa Fe High School
Similar Profiles
Nicholas CookNicholas Cook
Team Member at CinemarkTeam Member at Cinemark
Diana BacaDiana Baca
Usher, Bartender and Server at CinemarkUsher, Bartender and Server at Cinemark
Abigail AckersAbigail Ackers
Server at CinemarkServer at Cinemark