Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Destiny Seipp

Foley,AL

Overview

4
4
years of professional experience

Work History

Shift Leader

Smoothie King
06.2021 - 10.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.

Server

Wings Co
11.2022 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

Lids Locker Room
12.2020 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

Foley High School
Foley, AL
05-2023

Skills

  • Problem-solving
  • Cash handling
  • Team leadership
  • Sales and upselling
  • Flexible schedule
  • Customer service management
  • Conflict resolution
  • Staff education and training
  • Goal setting and tracking
  • POS system operation
  • Inventory counts
  • Shift paperwork completion

Affiliations

  • Peer helpers
  • National honor society

Timeline

Server

Wings Co
11.2022 - 09.2023

Shift Leader

Smoothie King
06.2021 - 10.2024

Sales Associate

Lids Locker Room
12.2020 - 10.2022

High School Diploma -

Foley High School

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Destiny Seipp