Destiny Sneed-Herring
Conroe,TX
Summary
Proven leader with extensive experience at HEB Grocery Store, excelling in staff supervision and customer relations. Spearheaded initiatives that significantly enhanced operational efficiency and team performance. Expert in money handling and staff training, driving business growth and service excellence.
Overview
5
5
years of professional experience
Work History
Assistant Manager
HEB Grocery Store
04.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Education
High School Diploma -
Conroe High School
Conroe, TX05.2017
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
Timeline
Assistant Manager
HEB Grocery Store
04.2019 - Current
High School Diploma -
Conroe High School