Destiny Stephens
Peoria,IL
Summary
Skilled Medical Office professional offering 10 years of experience cultivating seamless office operations. Personable and detail-oriented with proven track record of warmly welcoming patients and supporting needs. Quick learner proficient in office equipment operations and job-related software.
Overview
10
10
years of professional experience
Work History
Medical Office Assistant
OSF Cardiovascular Institute
Peoria, IL
10.2018 - Current
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Verified insurance coverage for each patient visit.
- Greeted patients and visitors in a professional and friendly manner.
- Managed medical records using an electronic health record system.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
- Checked vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Certified Nursing Assistant
Washington Christian Village
Washington, IL
09.2017 - 09.2018
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Transported patients to treatment units, using wheelchair or strher.
- Answered call lights promptly and responded to patient needs accordingly.
- Served meals to patients in their rooms and assisted with feeding when needed.
Recruiting Assistant
Midstate Staffing
Chillicothe, IL
07.2016 - 12.2016
- Assisted with scheduling interviews between hiring managers and qualified candidates.
- Coordinated background checks on all new hires.
- Conducted initial phone interviews with applicants to determine qualifications.
- Maintained a database of resumes, tracked applicant information and status.
- Sourced and screened potential candidates for open positions.
- Organized onboarding activities such as orientation sessions for new employees.
- Provided administrative support related to the recruitment process including filing documents in personnel files.
Certified Nursing Assistant
OSF Saint Francis Medical Center
Peoria, IL
08.2014 - 07.2016
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Educated patients on self-care techniques that would help them maintain their independence.
- Documented activities and recorded information in EMR system.
Education
GED -
Limestone
Peoria, IL03-2010
Some College (No Degree) - General Studies
Illinois Central College
East Peoria, ILSkills
- Attention to Detail
- Multitasking and Organization
- Computer Skills
- Workload Management
- Knowledge of Medical Terminology
- Office Administration
- Patient Registration
- Spreadsheet Tracking
- Phone and Email Etiquette
Accomplishments
- Received multiple focus recognition awards from managers and other co- workers for my performances
- Yearly reviews have always been outstanding
Objective
- I am a very detail oriented individual with 10 years + of experience in the medical field on top of talent acquisition. Proven track record of multi- tasking duties in various industries. Strong communication and relationship building skills. Looking for a position where i can continue to grow my multiple abilities in either the medical field recruiting field within a company.
References
References available upon request.
Timeline
Medical Office Assistant
OSF Cardiovascular Institute
10.2018 - Current
Certified Nursing Assistant
Washington Christian Village
09.2017 - 09.2018
Recruiting Assistant
Midstate Staffing
07.2016 - 12.2016
Certified Nursing Assistant
OSF Saint Francis Medical Center
08.2014 - 07.2016
GED -
Limestone
Some College (No Degree) - General Studies
Illinois Central College
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