Hi, I’m
Destiny Stokes
Slidell,LA
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
4
years of professional experience
Work History
MarshallsSlidell, LA
Sales Associate
07.2021 - Current
Job overview
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Circle K Gas StationSlidell, LA
Sales Associate
05.2020 - 05.2021
Job overview
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
Hobby LobbySlidell, LA
Sales Associate
06.2018 - 01.2020
Job overview
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories and merchandise care.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Slidell High SchoolSlidell, LA
High School Diploma
05.2020
Skills
- Sales trends
- Stocking and replenishing
- Sales expertise
- Relationship building
- Multi-tasking strength
- Cash Handling
- Excellent people skills
- Problem-solving skills
- Merchandising understanding
- Shipment processing
- Sales training
Timeline
Sales Associate
Marshalls
07.2021 - Current
Sales Associate
Circle K Gas Station
05.2020 - 05.2021
Sales Associate
Hobby Lobby
06.2018 - 01.2020
Slidell High School
High School Diploma
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