Destiny Swanson
El Paso,TX
Summary
Human Resources Specialist.
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning, and time management. Considered highly knowledgeable in information technology, systems and program management.
Overview
3
3
years of professional experience
Work History
Human Resources Specialist
Military
El Paso, Texas
08.2022 - 08.2025
- Greeted customers and identified their needs.
- Performed additional duties as assigned by management team.
- Kept work area neat, clean, and well-stocked at all times.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Created an environment that encouraged teamwork among employees, leading toward achieving organizational objectives.
- Completed day-to-day duties accurately and efficiently.
- Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
- Sorted and distributed incoming mail according to predetermined routing procedures.
University of Maryland Global Campus
College
10.2022 - 06.2025
- Collaborated with peers to form study groups for difficult courses.
- Attended lectures and seminars, took notes, and completed assignments to fulfill course requirements.
Education
High School Diploma -
Arsenal Technical Highschool
Indianapolis, IN05-2022
Skills
- Problem solving
- Team collaboration
- Task prioritization
- Time management
- Customer engagement
- Customer service
- Customer support
- Recordkeeping
- Mail sorting
- Package tracking
- Team building
- Handling and sorting mail
- Post office operations
Timeline
University of Maryland Global Campus
College
10.2022 - 06.2025
Human Resources Specialist
Military
08.2022 - 08.2025
High School Diploma -
Arsenal Technical Highschool