Destiny Valentine
Fort Lauderdale,FL
Summary
Versatile General Manager with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Dedicated problem solver, meticulous attention to detail and talented team player with superior planning and decision-making skills. Hardworking and passionate job seeker with strong organizational skills eager to secure Project Coordinator position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Mancave Cigar Lounge
Fort Lauderdale, FL
11.2020 - 08.2022
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Reviewed merchandise orders and inventory levels for accuracy and consistency
- Developed and maintained relationships with customers and suppliers through account development.
- Sold products to customers, explaining benefits, features, prices, quality, value and other information, builds business through outstanding customer service.
Clinical Assistant
Z Urology
Coral Springs, FL
08.2015 - 11.2020
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
Cigar Sales Representative
JG Cigars, LLC/Elite Cigar Company, LLC
Fort Lauderdale, FL
02.2019 - 04.2020
- Represented several cigar company on their sales force ensuring competitive pricing for all brands in marketplace.
- Distribution of new products and expand distribution on established brands.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
Assistant General Manager
Top Notch Cigar Lounge
Miami, FL
08.2015 - 01.2019
- Resolved problems promptly to elevate customer approval.
- Motivated, trained and disciplined employees to maximize performance.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Arranged events by overseeing logistics, budgets, venue selection and activity planning.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FLSkills
- Administrative Management
- Performance Monitoring and Evaluation
- Records Organization and Management
- Program Optimization
- Time Management
- Multiple Priorities Management
- Attention to Detail
- Microsoft Office
- Customer Service
- Planning and Execution
Certification
- LinkedIn Learning – Building Rapport with Customers
- LinkedIn Learning – Managing Customer Expectations
- LinkedIn Learning – Customer Service: Problem Solving and Troubleshooting
- LinkedIn Learning – Customer Service: Serving Internal Customers
- LinkedIn Learning – Time Management Tips: Teamwork
- Microsoft Excel
- CITI Certification
- BLS Certification
- American Heart Association
- Certified Emergency Vehicle Operator
- HIPPA
Timeline
General Manager
Mancave Cigar Lounge
11.2020 - 08.2022
Cigar Sales Representative
JG Cigars, LLC/Elite Cigar Company, LLC
02.2019 - 04.2020
Clinical Assistant
Z Urology
08.2015 - 11.2020
Assistant General Manager
Top Notch Cigar Lounge
08.2015 - 01.2019
Bachelor of Science - Health Sciences
University of Central Florida
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