Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Villa

Weslaco,TX

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at HEB Grocery Store. Skilled in operating cash registers with exceptional accuracy and providing empathetic customer assistance. Increased repeat business through relationship building and adept handling of transaction issues. Balances strong work ethic with patience, ensuring positive customer interactions. Driven Surgical Technologist offering 1 year experience in hospital settings. Well-versed in sports medicine, total joint replacement, general surgery and plastic surgery procedures. Eager to take next career step with the growing organization offering opportunities for professional development and advancement. Meticulous surgical technologist student bringing practiced experience assisting with diverse operating room functions. Anticipates and addresses surgeon's needs from operating room setup and sterilization to draping patients and passing instruments during surgery. Models medical teamwork and physical stamina. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Cashier

HEB Grocery Store
03.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Receptionist

Instasigns Llc
05.2018 - 09.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Resolved customer problems and complaints.

Sales Associate

Perfumes4u
10.2017 - 12.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Cashier

Whataburger
06.2016 - 08.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Surgical Technology

Texas State Technical College - Harlingen
Harlingen, TX
12.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Timeline

Cashier

HEB Grocery Store
03.2021 - Current

Receptionist

Instasigns Llc
05.2018 - 09.2020

Sales Associate

Perfumes4u
10.2017 - 12.2017

Cashier

Whataburger
06.2016 - 08.2016

Surgical Technology

Texas State Technical College - Harlingen
Destiny Villa