Destiny Walker
Cold Spring,KY
Summary
Skilled in data management and customer service, consistently achieving targets through strategic direction and effective problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative team member with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
6
6
years of professional experience
Work History
Operations Coordinator - Amazon
Divisions Maintenance Group
11.2022 - Current
- Trained in multiple sub teams to be prepared to help in any area
- Motivated and trained employees to maximize team productivity
- Interacted well with providers and customers to build connections and nurture relationships.
- Provided direction and guidance to internal teams in order to achieve targets
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
Verificationist
InformData
05.2022 - 11.2022
- Skilled in outbound and inbound calls
- Multitasking taking calls while finishing out cases
- Managing calmly and effectively in conversation with difficult individuals
- Learned how to navigate a new system fairly quickly
- Worked effectively in fast-paced environments.
Office Clerk
Alumni, Communications, And Philanthropy
08.2019 - 12.2021
- Strategized with full time staff members in weekly meetings
- Established relationships across the office to support College fundraising efforts
- Timely transcription of student interviews to promote unique stories and enhance donor fundraising
- Data entry of personal information and donations of donors and students to Berea College
Resident Assistant
Berea College
08.2019 - 03.2020
- Collaborated with campus security to maintain a safe living environment for all residents.
- Provided crisis management and intervention during emergency situations.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Office Assistant
Alumni, Communications, And Philanthropy
08.2018 - 05.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Delivered clerical support by handling range of routine and special requirements.
Education
Bachelor of Arts - Asian Studies
Berea College
Berea, KY12.2021
Skills
- Scheduling Management
- Customer Invoicing
- Process Implementation
- Teamwork and Collaboration
- Price Structuring
- Data Management
Timeline
Operations Coordinator - Amazon
Divisions Maintenance Group
11.2022 - Current
Verificationist
InformData
05.2022 - 11.2022
Office Clerk
Alumni, Communications, And Philanthropy
08.2019 - 12.2021
Resident Assistant
Berea College
08.2019 - 03.2020
Office Assistant
Alumni, Communications, And Philanthropy
08.2018 - 05.2019
Bachelor of Arts - Asian Studies
Berea College