Destiny Wheaton
Pensacola,Florida
Summary
Hardworking with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Organized and dependable while being successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Bartender
Walk On's Sports Bistreaux
09.2022 - Current
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender and Promoter
KPOW Events And Promotions
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Server/Bartender
Ravenite
08.2021 - 09.2022
- Served food and beverages to patrons and immediately remedied issues with orders.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Server
Twin Peaks Restaurants
02.2016 - 08.2020
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Trained new employees on restaurant procedures and plating techniques.
Education
Associate of Science - Nursing
Pensacola State College
Pensacola, FLSkills
- Effective Customer Upselling
- High-Volume Dining
- Warm and Friendly
- Relationship Building
- Service Oriented
- Menu Recommendations
- Food and Beverage Service
- Promotions and Marketing Strategies
Timeline
Bartender and Promoter
KPOW Events And Promotions
01.2023 - Current
Bartender
Walk On's Sports Bistreaux
09.2022 - Current
Server/Bartender
Ravenite
08.2021 - 09.2022
Server
Twin Peaks Restaurants
02.2016 - 08.2020
Associate of Science - Nursing
Pensacola State College