Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny WhiteCloud

Prairie Du Sac,WI

Summary

Reliable and upbeat employee whom is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Server

Waffel House
01.2024 - 02.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Crew Member

McDonald's
01.2024 - 02.2024
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Operated cash register to ring up final bill and process various forms of payment.

Sales Associate

Ulta Beauty Inc.
03.2023 - 05.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly qoutas for store rewards program, consistently by implementing effective sales strategies and maintaining a high level of product knowledge and creating a connection, customers would like to return too.

Barista

Starbucks
02.2022 - 08.2022
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Persistently kept an optimistic attitude to keep up with the face pace of taking orders, prepping, restocking and cleaning lobby.

Crew Member

Culver's Restaurant
08.2020 - 02.2021
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Crew Member

Milio's Sandwiches
01.2020 - 06.2020
  • Work and close store with manager during dinner rushes.
  • Cut and bake bread and vegetables.
  • Take online or over the phone orders. Catering orders.
  • Memorize menu and sandwich recipes.

Education

High School Diploma - All Courses

Sauk Prairie High School
Prairie Du Sac, WI
12.2021

Skills

  • Sales Development
  • Business Development
  • Upselling
  • Customer Needs Assessment
  • Problem Solving
  • Organization
  • Time management
  • Adaptability
  • Motivation/Dedication

Timeline

Server

Waffel House
01.2024 - 02.2024

Crew Member

McDonald's
01.2024 - 02.2024

Sales Associate

Ulta Beauty Inc.
03.2023 - 05.2023

Barista

Starbucks
02.2022 - 08.2022

Crew Member

Culver's Restaurant
08.2020 - 02.2021

Crew Member

Milio's Sandwiches
01.2020 - 06.2020

High School Diploma - All Courses

Sauk Prairie High School

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