DESTINY WOODY
HAINES CITY
Summary
Professional Patient Registration Specialist with proven experience in healthcare administration and patient coordination. Skilled in managing patient information, ensuring data accuracy, and providing excellent customer service. Strong team collaborator with focus on achieving outcomes. Reliable and adaptable to changing needs, with expertise in using healthcare software and maintaining confidentiality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Float Patient Registration Coordinator
AdventHealth
04.2025 - Current
- Coordinated patient registration processes to enhance efficiency and accuracy of data entry.
- Managed insurance verification procedures, ensuring compliance with healthcare regulations.
- Trained new staff on patient registration protocols and software tools for optimal performance.
- Led initiatives to improve patient satisfaction scores through effective communication strategies.
- Maintained strict compliance with HIPAA regulations, safeguarding patient confidentiality at all times.
Guest Service Representative
The Lodge at Catfish Creek
05.2024 - 08.2024
- Resolved customer inquiries swiftly, ensuring accurate service and enhancing guest satisfaction.
- Maintained comprehensive guest records, safeguarding sensitive information and improving data accuracy.
- Worked closely with the team to elevate guest experiences, fostering a collaborative environment.
Ride Operator
Legoland Florida Resort
05.2023 - 12.2023
- Engaged guests proactively, enhancing safety and satisfaction.
- Operated rides, reduced wait times, and ensured cleanliness.
- Executed opening/closing procedures, and maintained park standards.
Assistant to Chief Financial Officer
Ase Holistic House
06.2022 - 09.2023
- Streamlined communication by managing email correspondence and scheduling meetings.
- Prepared professional documents, reports, and presentations using advanced software.
- Administered bi-weekly payroll, ensured accuracy in calculations, and safeguarded employee confidentiality.
- Conducted in-depth financial analysis, providing critical insights that informed strategic decision-making and resource allocation.
Amusement Ride Operator
Fun Spot America
05.2021 - 12.2022
- Monitored ride operations ensuring safety compliance, and resolving guest issues efficiently.
- Collaborated with supervisors to address guest concerns, enhancing visitor satisfaction.
- Maintained cleanliness and safety in ride areas, contributing to a secure environment.
Assistant Camp Counselor
Chatham Enrichment Center
06.2015 - 08.2017
- Engaged children in activities fostering fun and safety, enhancing group dynamics.
- Created tailored learning plans addressing developmental milestones.
- Worked with staff to constructively manage and resolve behavioral issues.
Education
Liberal Arts -
Polk State College
Winter Haven, FL05.2025
High School Diploma - undefined
Marian Catholic High School
Chicago Heights, IL05.2020
Skills
- Customer Service Excellence
- Time Management
- Effective Communication
- Strong Organization
- Payroll Administration
- Safety and Risk Management
- Insurance Verification
- Documentation Accuracy
- Healthcare Software
Certification
BLS Certification
Timeline
Float Patient Registration Coordinator
AdventHealth
04.2025 - Current
Guest Service Representative
The Lodge at Catfish Creek
05.2024 - 08.2024
Ride Operator
Legoland Florida Resort
05.2023 - 12.2023
Assistant to Chief Financial Officer
Ase Holistic House
06.2022 - 09.2023
Amusement Ride Operator
Fun Spot America
05.2021 - 12.2022
Assistant Camp Counselor
Chatham Enrichment Center
06.2015 - 08.2017
High School Diploma - undefined
Marian Catholic High School
Liberal Arts -
Polk State College