NARY SAAFI
Dignity Health
Sacramento,CA
8
years of professional experience
Experienced healthcare professional adept at managing patient admissions and ensuring smooth operational flow in medical settings. Strong focus on team collaboration and adaptability, with proven track record of meeting organizational goals. Skilled in patient communication, data entry, and problem-solving, consistently reliable in dynamic environments.
Work History
Patient Registration Representative
8 Years 4 Months- Processed patient registrations through electronic health record systems, ensuring accurate data entry and compliance.
- Verified insurance information to ensure accurate patient billing.
- Collected patient demographic information, verified insurance coverage, and updated records as necessary.
- Greeted patients and answered questions regarding the registration process.
- Collected patient demographic information, verified insurance coverage, and updated records.
- Managed incoming faxes related to patient admissions and authorizations. related to admissions, discharges, transfers, pre-certifications, authorizations.
- Assisted patients with completion of forms needed for the admission process.
- Maintained confidentiality of patient information in accordance with HIPAA regulations.
Patient Access Representative
1 Year 4 Months- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Facilitated patient registration and verified insurance information efficiently.
- Maintained composure in high-stress situations to effectively handle challenges. to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Streamlined patient registration process and verified insurance information to enhance accuracy.
- Guided patients through billing inquiries and resolved concerns to ensure satisfaction.
Patient Service Representative Team Lead
5 Years- Delivered customer service to patients, addressing questions and concerns to enhance patient experience.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Assisted patients in filling out check-in and payment paperwork.
- Developed and implemented training programs for new hires and ongoing staff development to improve team capabilities.
- Assigned tasks to team members based on their individual strengths. to team members according to their strengths and abilities.
Education
High School Diploma
Skills
Patient Registration
Insurance verification
Eligibility determination
Medical Terminology
Customer service
Payment collection
Data entry accuracy
Healthcare industry
Attention to detail
Customer service excellence
Collaboration and teamwork
Healthcare industry
Timeline
Patient Access Representative
Sutter Memorial Hospital
12.2022 - 04.2024Read More
Patient Registration Representative
Dignity Health
04.2018 - CurrentRead More
Patient Service Representative Team Lead
Dignity Health
04.2018 - 04.2023Read More
Luther Burbank High School
High School Diploma
Read More