Summary
Overview
Work History
Education
Skills
School Engagement
Languages
Timeline
Generic

Laelannie Matos

Philadelphia,PA

Summary

To secure a full-time or part-time position in a healthcare field to expand my learnings, knowledge, and skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
6
years of professional experience

Work History

Patient Registration Representative

Temple Hospital
01.2023 - 09.2023
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
  • Gathered demographic and insurance information to register patients for medical appointments.
  • Verified insurance coverage to confirm patient coverage for necessary medical services.

Secretary

L&M Daycare
03.2022 - 03.2023
  • Organizes daycare activities
  • Assist parents with completing CCIS applications
  • Coordinate transportation for after care from school to daycare
  • Receptionist and clerical duties
  • Enroll children into daycare
  • Answering calls, take message
  • Scan and fax documents needed
  • Order supplies
  • File documents.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained electronic filing systems and categorized documents.

Student Climate Staff

Isaac A Sheppard School
12.2021 - 03.2022
  • Responsible for providing a safe and secure environment for student, staff and visitors utilizing an all hazards approach and fostering positive interactions with students, staff and visitors to support the academic process
  • Works closely with our local first responders, School Resource Officer
  • Understand the implementation of best practice emergency response procedures
  • Conduct safety and security training for school staff
  • Coordinate emergency response procedures with staff and students
  • Receive comprehensive training in responding to and handling emergency situation
  • Some training in First Aid, CPR, AED and Stop the Bleed.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Sorted and organized files, spreadsheets, and reports.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Supported staff on special assignments and ad hoc projects.

Maintenance Assistant

Ladybug Daycare
08.2020 - 03.2021
  • Perform cleaning duties such as cleaning floors, emptying trash cans, and removing any unwanted supplies
  • Maintain floors by sweeping, mopping, and vacuuming floors
  • Cleaning and sanitizing all bathrooms, kitchens, and any public areas.

Teacher's Aide

L&M Daycare
06.2017 - 04.2019
  • Worked with children in an after-school program 5 days a week
  • Worked with them in different educational aspects, such as reading books, and teaching numbers and colors
  • Provide care for infants and toddlers, organizing and recreational activities as well as preparing food and snacks.

Education

Nursing Pre-requisitions

Community College of Philadelphia
10.2023

Nursing Program

Chestnut Hill College
01.2021

Diploma

Liguori Academy
01.2020

Skills

  • Critical Thinking
  • Registration Requirements
  • Verifying Eligibility
  • Operational Requirements
  • Registration Processing
  • Patient Registration
  • Patient Admission
  • Patient Health Information Access
  • Office Coordination
  • Schedule Patients

School Engagement

  • 2018, 2020, Art Club
  • 2020, 2020, Student Ambassador
  • 2020, 2020, Jefferson Pipeline Program (FHPP)

Languages

Spanish
Native or Bilingual

Timeline

Patient Registration Representative

Temple Hospital
01.2023 - 09.2023

Secretary

L&M Daycare
03.2022 - 03.2023

Student Climate Staff

Isaac A Sheppard School
12.2021 - 03.2022

Maintenance Assistant

Ladybug Daycare
08.2020 - 03.2021

Teacher's Aide

L&M Daycare
06.2017 - 04.2019

Nursing Pre-requisitions

Community College of Philadelphia

Nursing Program

Chestnut Hill College

Diploma

Liguori Academy

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Laelannie Matos