Destiny Yamada
Spokane,WA
Summary
Detail-oriented food service professional with experience in server, barista, and lead roles. Skilled in guest relations, team leadership, and food safety, with a strong record of training staff, resolving customer concerns, and staying composed during rush periods. Focused on delivering efficient service and a positive guest experience.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Red Robin
Spokane, WA
03.2025 - 05.2026
- Greeted guests with Red Robin hospitality, facilitating a seamless seating experience.
- Monitored guest satisfaction and proactively addressed table needs during service.
- Took accurate food and drink orders using a POS system.
- Delivered meals and beverages promptly to dining tables.
- Presented menus and described Red Robin specials, promotions, and featured items.
Barista
Thomas Hammer
Spokane, WA
11.2023 - 12.2024
- Prepared espresso beverages for Thomas Hammer guests following shop recipes.
- Greeted customers and answered menu questions with friendly service.
- Restocked milk, syrups, cups, and pastry displays before rushes.
- Cleaned espresso machines, counters, and service areas during closing.
- Handled cash drawer counts and balanced register transactions.
Barista Lead
Starbucks
Spokane, WA
05.2021 - 01.2023
- Resolved customer issues and handled escalations, ensuring satisfaction and repeat business.
- Trained employees on procedures, expectations, and workplace standards.
- Operated point-of-sale system, ensuring accurate orders and payments while accommodating customizations.
- Followed Starbucks food safety, sanitation, and beverage handling procedures.
- Maintained clean counters, equipment, and café seating areas to enhance customer experience and safety.
- Maintained calm demeanor during high-volume periods and special events.
Education
Associate of Arts -
Spokane Falls Community College
Spokane, WASkills
- Beverage preparation
- Point of sale management
- Cash handling
- Food safety
- Customer Service
- Upselling techniques
- Team leadership
- Conflict resolution
- Time management
Certification
- Food Handlers Permit
Timeline
Server
Red Robin
03.2025 - 05.2026
Barista
Thomas Hammer
11.2023 - 12.2024
Barista Lead
Starbucks
05.2021 - 01.2023
Associate of Arts -
Spokane Falls Community College