DESTINY ZAMORA
Tampa,FL.
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Health Insurance Agent
Tranzact Insurance Solutions
Tampa, FL
03.2021 - Current
- Enhanced customer retention through effective relationship-building and follow-up strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased client satisfaction by efficiently addressing their insurance needs and providing personalized solutions.
- Contributed to team success by sharing best practices on sales techniques, product knowledge, and customer service skills with fellow agents.
Behavioral Health Technician
Butterfly Effects, LLC
Tampa, FL
03.2020 - 02.2021
- Assisted in the development of functional life skills curriculum, empowering students to achieve increased autonomy.
- Provided one-on-one support for students with autism, improving their ability to cope with academic and emotional challenges.
- Attended training to acquire and maintain technical knowledge.
- Raised awareness about mental health issues and reduce stigma through community education and outreach.
Server/Hostess/Crew Trainer
Outback Steakhouse
Tampa, FL
01.2018 - 01.2020
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Strengthened team morale by fostering an atmosphere of collaboration, mutual respect, and open communication among all staff members.
- Evaluated crew members' progress and provided constructive feedback for continuous development.
Education
Associate of Science - Psychology
Hillsborough Community College
Tampa, FL05.2021
B.S. - Biology
The University of Tampa
Tampa, FL05.2018
Skills
- Adaptability and flexibility
- Persuasive Negotiation
- Team Leadership
- Time management
Certification
- Health License: 03/2021- Present
- Life and Variable Annuities License: 12/2023-Present
Timeline
Licensed Health Insurance Agent
Tranzact Insurance Solutions
03.2021 - Current
Behavioral Health Technician
Butterfly Effects, LLC
03.2020 - 02.2021
Server/Hostess/Crew Trainer
Outback Steakhouse
01.2018 - 01.2020
Associate of Science - Psychology
Hillsborough Community College
B.S. - Biology
The University of Tampa