Korey Bernard
Boca Raton,FL
Summary
Developed and refined skills in client-focused insurance environment, now seeking to transition into new field. Demonstrates strong capabilities in customer relations and problem-solving, with thorough understanding of policy management and regulatory compliance. Aims to leverage these transferrable skills to make valuable impact in new industry.
Overview
3
3
years of professional experience
Work History
Licensed Health Insurance Agent
BSA Health Consultants
03.2024 - 12.2024
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
- Generated leads through cold-calling, networking, and other outreach methods.
- Educated clients on insurance policies and procedures.
Front Service Clerk
Publix Grocery Store
11.2021 - 03.2024
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Participated in ongoing training programs to expand product knowledge and enhance customer support skills.
- Strived for continuous improvement within job duties, seeking feedback from supervisors on ways to enhance performance levels.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
Education
Associate of Arts - Business Accounting
Palm Beach State College, Boca Raton, FL
801 Palm Beach State College Dr, Boca Raton, FL 3312.2025
High School Diploma -
Olympic Heights Community Highschool
20101 Lyons Rd, Boca Raton, FL 3343405.2023
Skills
- Customer service
- Adaptability and flexibility
- Work ethic
- Extroverted
- Product knowledge
- Excellent communication
Timeline
Licensed Health Insurance Agent
BSA Health Consultants
03.2024 - 12.2024
Front Service Clerk
Publix Grocery Store
11.2021 - 03.2024
Associate of Arts - Business Accounting
Palm Beach State College, Boca Raton, FL
High School Diploma -
Olympic Heights Community Highschool
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