Desyre Miller
Miami,United States
Summary
Dependable and motivated professional ,with a strong work ethic and a commitment to excellence. Proven ability to adapt quickly, work efficiently in fast paced environments and deliver high quality results. Known for organizational skills and keen attention to detail. Eager to contribute skills, grow professionally, and add value to a dynamic team.
Overview
9
9
years of professional experience
Work History
Lead Front Desk Receptionist
Miami Chiro Clinics
Miami, Florida
07.2025 - Current
- Organize clinic logistics for smooth patient flow during peak hours.
- Greeted and welcomed visitors at the front desk, ensuring a friendly atmosphere.
- Coordinate with other departments regarding guest requests and complaints.
Manager
Fat Tuesday
Fort Lauderdale, United States
12.2024 - 01.2026
- Managed departmental budgets and resources to align with organizational goals and optimize expenditures.
- Developed and implemented key performance indicators to enhance team efficiency and measure project outcomes.
- Managed daily operations to maintain high service quality and customer satisfaction.
Supervisor
Crate and Barrel Call Center
Miami, FL
10.2020 - 08.2025
- Supervised call center agents, ensuring compliance with customer service protocols to enhance service quality.
- Monitored call quality, offering targeted feedback to drive performance improvement.
- Trained new staff on effective communication and problem-solving techniques.
- Handled high-volume incoming calls, ensuring customer satisfaction through composure and professionalism.
Administrative Assistant
Bionic Prosthetics & Orthotics
Bolingbrook, Illinois
05.2019 - 11.2021
- Managed scheduling and appointments, ensuring timely access for clinic staff and patients.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Organized meetings and prepared agendas for team discussions.
- Answered phone calls and emails to provide accurate information, facilitating effective business correspondence.
Customer Service Representative
Sony Corporation
Bolingbrook, Illinois
08.2017 - 05.2019
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Executed outbound calls to gather customer feedback and promote new services, enhancing customer engagement.
- Collaborated with diverse coworkers to achieve team goals and resolve product-related issues, improving team efficiency.
- Completed day-to-day duties accurately and efficiently, ensuring seamless customer service operations.
Education
High School Diploma -
Neuqua Valley High School
Naperville, IL, USA05-2017
Skills
- Front desk coordination
- Customer service skills
- Organizational Skills
- Conflict resolution
- Project management
- Data analysis
- Adaptability to change
- Adaptive team player
Timeline
Lead Front Desk Receptionist
Miami Chiro Clinics
07.2025 - Current
Manager
Fat Tuesday
12.2024 - 01.2026
Supervisor
Crate and Barrel Call Center
10.2020 - 08.2025
Administrative Assistant
Bionic Prosthetics & Orthotics
05.2019 - 11.2021
Customer Service Representative
Sony Corporation
08.2017 - 05.2019
High School Diploma -
Neuqua Valley High School