Dedicated office manager experienced in customer service, data entry, and inventory management. Proven ability to streamline processes and enhance operational efficiency.
Overview
19
19
years of professional experience
Work History
Office Manager
Piggly Wiggly Grocery Store
Dumas, AR
01.2022 - Current
Managed daily operations, ensuring efficient workflow and staffing in high-traffic grocery environment.
Streamlined inventory management processes to reduce stock discrepancies and improve product availability.
Trained and mentored new employees on store policies, procedures, and customer service standards.
Implemented cost-saving measures by optimizing vendor contracts and negotiating pricing for supplies.
Coordinated scheduling for all staff to maintain optimal coverage during peak hours and events.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Scan Coordinator
Houchens Industries Inc. IGA
Dumas, AR
11.2018 - Current
Coordinated daily scanning operations to ensure inventory accuracy and availability.
Implemented process improvements to enhance workflow efficiency and reduce error rates.
Trained staff on scanning procedures and software usage for optimal performance.
Monitored inventory levels, identifying discrepancies and facilitating timely resolutions.
Developed training materials to support new employee onboarding in scanning operations.
Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
Kept records of production, tracked returned goods and took down and replaced new shelf tags.
Confirmed accurate price changes and prepared and printed daily price download for full visibility.
Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
Assistant Store Manager
Exxon Mobil
Dumas, AR
01.2007 - 11.2018
Supervised daily operations to ensure adherence to company policies and procedures.
Trained and mentored staff on customer service standards and operational efficiency.
Managed inventory control processes, optimizing stock levels and reducing shrinkage.
Analyzed sales data to identify trends and develop strategies for revenue growth.