Summary
Overview
Work History
Education
Skills
Accomplishments
Golf, Bowling, Dancing, and Skating
Timeline
Generic

Detra Hubbard

Administration
Irving,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Ticket and Gate Agent

Delta Airlines DFW
DFW
07.2021 - Current
  • Enhanced customer satisfaction by providing efficient and courteous service during the boarding process.
  • Streamlined gate operations for timely departures and minimized delays.
  • Managed passenger boarding, ensuring accurate ticket verification and seat assignments.
  • Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
  • Maintained clear communication between ground staff, flight crew, and other airport personnel to ensure smooth gate operations.
  • Resolved passenger issues promptly and professionally, maintaining a high level of customer satisfaction.

Office Administrative Assistant

Link Staffing
Irving, TX
03.2009 - Current
  • Streamlined office processes by implementing efficient filing and organizational systems.
  • Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Bachelor of Science - Communication Studies

University of Phoenix
Arlington, TX
06.2016

Skills

  • Passenger Assistance
  • Emergency Procedures
  • Teamwork and Collaboration
  • Effective Communication

Accomplishments

  • Achieved an Award through effectively helping with Customer Service.

Golf, Bowling, Dancing, and Skating

I love golfing because it's a mental experience, I've played golf in North Carolina and Top Golf in Dallas TX.

I love bowling with family we would have family outings on the weekend, and it was a major enjoyment.

Dancing comes naturally to me I am very gifted; I also love to skate it was a thing to do when I was a teenager.

Timeline

Ticket and Gate Agent

Delta Airlines DFW
07.2021 - Current

Office Administrative Assistant

Link Staffing
03.2009 - Current

Bachelor of Science - Communication Studies

University of Phoenix
Detra HubbardAdministration